Staff Program Manager in Software Engineering department managing a portfolio of strategic Synopsys Products, Programs, and Projects.• Program Managed over 25 Major Engineering Product Releases into production on agreed schedules including milestones, plans, schedules, roadmaps, strategies, and product and program release checklists. Defined KPIs including feature, bugs, enhancements, quality star's and managed release execution reporting on these execution metrics. Managed program cross-team dependencies, release timelines, and handoffs so that all tasks completed successfully. • Staff Program Manager for 4 Core Product lines in Verification Business Unit. • Program Manager for Synopsys flagship Design Compiler Product family managing all Feature/Service/Patch Releases, Product Release Management, Release Schedules, and Branch Management Roadmaps. Improved Product Quality by implementing product suite regression signoff for 15 design suites and improved Patch Release agile process timeframe from weeks to hours for release delivery. • Corporate Foundation Program Manager directing all Synopsys common code modules and labels released as part of Qualified System Configuration for all Synopsys Products as part of the synchronized feature release opportunities. Led aggressive agile schedule reducing QSC timeframe 50% from 7 months down to 3.5 months to allow products more time to update to the latest baseline Synopsys Foundation. • Program Manager for Synopsys Installer and Licensing managing all updates needed for these releases for all Synopsys products. • Enhanced product release dashboard for all Verification products with central page for all product and program release information.

Program Manager in Syniverse’s Corporate PMO department managing strategic company critical programs and projects in Syniverse’s 3 Lines of Business: Messaging (VeriSign), Roaming, and Networking. Note: VeriSign Messaging division was acquired by Syniverse on October 23, 2009.• Principal Program Manager in the development of Syniverse’s new multi-tenant WiFi Talk & Text (WITT) product initiative within the Roaming R&D Line of Business. Project Managed Product Development Project Plans, Key Milestones, Vendor Relationships, Executive Steering Committee meetings, Weekly Status Reporting Updates to CEO. • Program Directed large Messaging ENUM Routing Migration project of Syniverse’s Messaging LOB from ENUM vendor Transaction Network Services to NetNumber for ALL Carrier messaging (Inter Carrier SMS, MMS, OCSMS, MES). Project created an improved, automated Syniverse ENUM solution that no longer relied on a competitor. Successful migration project saved Syniverse 1.9 million in 2011 and 2.9 million in 2012. Project won second place honors in Syniverse’s Technical Innovation Award. • Led New Product Introduction project launching new service for Mobile Enterprise Services (MES) business for Application to Person Multimedia Messaging Service (A2P MMS) to AT&T, Ericsson IPX, and Sprint. Drove aggressive release schedule meeting customer commitments and launching of new product on time October 2011. • Point of Contact Project Manager for Syniverse’s two biggest customer’s Verizon Wireless & Sprint within the Messaging Line of Business. Customer Project’s included infrastructure and expansion growth projects to help improve Syniverse, Verizon, and Sprint Business needs. • Managed large migration project of VeriSign ICMMS messaging and Syniverse MMSIG messaging Platforms. • Project Managed Netnumber LNP Implementation Project for Networking Business Unit to reduce cost of SS7 Networking Services for Syniverse customers. Savings of $930K in 2012.

Manager of a Technical Product Support Team of technical engineers and managed a global program manager. Worked closely with teams (Engineering, QA, Operations, Customer Support, Product Management, Account Management, and Sales) to program manage the planning and deployment of software production, platform releases, service releases for delivery to customers.

Global Program Manager responsible for managing Amdocs Clarify CRM product and production releases as well as providing strategic account management to telecommunication and enterprise customers. Worked closely with teams (Engineering, QA, Operations, Customer Support, Product Management, Account Management, and Sales) to program manage the planning and deployment of software production, platform releases, service releases for delivery to customers.• Program Managed over 500+ software releases on 9 Amdocs Product versions that included releases in Americas, EMEA, and Asia Pacific regions. • Reduced software delivery release cycle by over 50% from planning to release to manufacturing by improving Engineering fix process into Engineering and out to manufacturing and the customer. • Planned overall project release schedules to ensure completion of the project on time and to the requirements (new features, fixes, and enhancements).• Led cross functional development teams for Tier one customers, meeting critical program requirements supporting multi-million dollar revenue. • Shortened time to resolution of customer product defects by 50% by streamlining escalation process into Engineering. Delivered quality releases on schedule and on time for the customer. • Recipient of Customer Care “Employee of the Year” award.Note: Clarify Inc. was acquired by Nortel Networks on March 20, 2000. Amdocs acquires Clarify CRM Division from Nortel Networks on November 28, 2001.

Project Manager within the Global Sales and Application Support teams providing 24 x 7 business critical application support to Cisco’s Global Sales organization. Release Manager for quarterly software project releases for Cisco Global Sales Tools, Sales Force Automation Application Tools, Products, and Services.• Interfaced with cross-functional teams (Engineering, Build, QA Support, Management, Sales, IT) to release software application projects and solutions to the Global Field Sales organization. • Managed weekly project plans and schedules of application software projects for support readiness of Quarterly Releases, Fiscal Year-end programs and application releases and communicated updates to global Cisco field sales organizations and theater operations teams. • Reduced escalations and customer complaints by 35% by managing escalations and being the internal focal point for each completed release to ensure efficient rollout, product and service quality, and communication between the stakeholders and development. • Improved communication by 20% through proactive company-wide communication on quarterly software project releases for Cisco Global Sales Tools and Sales Force Automation Tools.