Jon Thomas Email and Phone Number

Lead newly-established Digital team that drives BUNN's customer-facing digital initiatives. These initiatives range from e-commerce to mobile apps, and unique collaborations with our engineering teams to develop new Digital/IoT solutions. Using my background in UX, I look for opportunities to keep customer-centricity at the heart of the digital solutions we drive. We integrate Lean UX and design thinking with an Agile development approach by prototyping and testing new ideas before committing to long timelines and development cycles. We involve customers as early as possible to allow feedback to help shape new ideas, determine feature priority, and continuously evaluate product viability.

During my time as EUX Strategy and Digital Design Lead, I lead the design of a new enterprise e-commerce platform change. I worked with cross-functional teams, internal stakeholders and our external integrators to encourage customer-centered design thinking. I solicited feedback early and often using wireframes and interactive prototypes to help guide design iteration at macro and micro-feature levels. I also created a design system to serve as a resource for our internal team and external partners alike. Advocate for modern UX practices by introducing new approaches and practices such as persona and user journey mapping workshops, user research methods, and user testing.

AnalyticL provides design and UX strategy to businesses who are looking to deliver modern and delightful user experiences to their customers.

Automotive logistics software to streamline your sales preparation process. Monitor your inventory from shipping to showroom.

At Clearfire, we specialize in designing and developing easy-to-manage websites. We are Expression Engine experts (http://www.expressionengine.com). My job at Clearfire is to get to know the users and the businesses we provide solutions for and come up with a design that solves the problems with skills such as research, information architecture, content strategy and interface design. I also use HTML, CSS, Javascript and various frontend frameworks to prototype and build the frontend parts of the solutions we provide. We place high importance providing websites that are ready for the future by ensuring cross-device and browser compatibility. My skills with CMS integration and other backend development languages help me to design and develop with the full picture in mind.

While I worked at H. D. Smith, I was tasked with designing the interfaces and interactions for internal and customer-facing web applications. I helped Java and ASP.net teams with their design and frontend needs. We used an Agile/Scrum methodology to work in sprints and demo progress to stakeholders and users.

BIG LUX Design provided web design, development and content management services for small businesses and non-profits

CPPM is a provider of database marketing. I provided user interface design and frontend development for their their new digital product which helped major brands in retail, insurance, and other industries to market to their audiences.

* Design, build and maintain new website(s) for church, academy, and other departments within CTCC.* Find and implement appropriate content management solutions for each website* Train users on content management solutions* Update the brand/identity of CTCC and most departments in efforts to provide a fresh, seamless look throughout all departments (includes logos, brochures, business cards, banners, signs, posters and websites)* Support and provide for the ongoing web and graphic needs of each departments outreach and event efforts* Aid in decisions for web hosting technology and overall implementations* Occasionally assist in computer network and PC troubleshooting situations* Discover online solutions for advertising events and outreaches that include online registration and integrate those solutions into our websites* Create "mini-sites" for individual events with their own unique look and feel

* Work part-time as a level of support between SDG developers and the end-user to provide technical and general support for case management software.* Organize and manage a new list of end-users* Track and report bugs to the developers for further improvement of the product. * Alleviate the need to have developers provide direct support so they could focus on building new products.* Provide design concepts for online support documentation.