Josef Redmon Email & Phone Number

Charlotte, North Carolina, United States

Hanover, MD, US

• Supporting the Bank of America account.
• Risk Analysis and Reporting: Identify and analyze project risks, preparing detailed reports for client and internal stakeholders to guide financial decision-making.
• Sales Enablement: Host weekly meetings with internal account executives to review current and future business, while providing insight into client organizational changes and funding allocations.
• Data Administration and Auditing: Administer and audit data on the team SharePoint site, ensuring accuracy in financial records and operational reports.
• Customer Feedback: Collected and analyzed customer feedback regarding their overall satisfaction with our program, and applied these insights to make necessary changes to our service delivery model.
• Budget Reporting: Build and present comprehensive budget reports to client business managers, ensuring transparency and accuracy in financial projections and resource allocation.

Hanover, MD, US

• Supporting the Bank of America Account
• Contractor Onboarding: Streamlined onboarding process for technical contractors, ensuring timely integration to meet project deadlines and expectations.
• Documentation Maintenance: Maintain comprehensive documentation for hiring, onboarding, and oboarding processes to ensure compliance.
• Data Administration and Auditing: Administer and audit data on the team SharePoint site, ensuring accuracy in financial records and operational reports.
• Systems Expertise: Developed expertise in client tools and systems (ARM, Ariba, eRequest, Workday) to troubleshoot financial and operational issues as they arise, enhancing eciency and reducing costs.

Birmingham, AL, US

• Lead Case Investigator: Led BBVA’s internal COVID-19 contact tracing initiative, providing support and guidance on complex cases involving positive bank employees.
• Employee Support: Responded to employee inquiries regarding international travel, exposure concerns, and other COVID-19-related questions.
• Task Delegation: Managed day-to-day task delegation for contact tracers and trained new team members on case assessment protocols.
• Liaison Role: Acted as the team liaison to BBVA district managers, updating them on positive employee cases and the status of aected branches.
• Regulatory Compliance: Monitored and applied county ordinances regarding COVID-19 reporting to inform quarantine decisions and ensure compliance.

Dallas, TX, US

Dallas, TX, US

Beverly, Massachusetts, US

Lynchburg, VA, US

- Promoted campus life, academic and extra-curricular programs among prospective new students and parents.- Assisted high school students and families on a guided tour of campus.- Administered 45 phone calls and 15 handwritten note cards weekly to prospective students and families.- Liaised with business leaders to promote the University's diverse needs.

- Manage daily office operations such as answering and logging phone calls - Provide constituents with information concerning congressional services- Receive and file applications from future prospective interns- Coordinated constituent sign-ins at various town hall meetings