William Vogel Ii Email & Phone Number

Green Bay, Wisconsin, US

Green Bay, Wisconsin, US

• My current responsibilities include:
• Establishing Online and Mobile Banking value proposition and benefits
• Developing digital service delivery strategy and roadmap to drive customer adoption and engagement
• Identifying benchmarks and goals for penetration, adoption, utilization and activation
• Creating a roadmap to meet digital channel goals; reporting on key metrics on a monthly basis
• Communicating and educating sales force on product benefits and features and integrating digital channel solutions into the branch to drive adoption

Green Bay, Wisconsin, US

My job is to support our entire customer base by testing and troubleshooting many of the applications they use for their banking needs. Mobile banking, online banking, telephone banking are just a few. I also have the opportunity to assist my colleagues with the systems they use for our Customer Care business line. A crucial part of my position is to test.

• I was responsible for the day to day operations running the Stevens Point branch. I treated this position with the business owner’s philosophy. Every dollar spent, every dollar borrowed, every dollar collected was.
• Oversee and direct operations to accomplish the company goals of profitability, branch growth, staff development, and business development.
• Conduct extensive budget analysis (P&L reports, expense reports, labor reports) to determine various courses of action to stimulate business in different product lines to maximize growth and profitability.
• Develop forecasting and projection reports to align daily business unit activities with goals for the short and long term. Adjust activities periodically to coincide with intermittent progress.
• Coordinating and preparing branch sales/revenue data in preparation for reporting to headquarters.
• Classification of expenses, revenues, losses, etc. into proper general ledger accounts for accounting.

Houston, TX, US

In this position I played a key part in supporting all of AmEx's customer base in all their travel emergency needs. From the unexpected lost/stolen card, to the medical evacuation from a remote island in the Bahamas’ I was a part of it. This job taught me how to think on my feet (many times in the middle of the night here in the states), put myself in a.