William Carty Email & Phone Number

Bristol, Virginia

Bristol, Virginia

- Supervise the work activities of Associates within the Lumber, Building Materials & Millworks departments, with yearly sales in excess of $2,000,000.- Communicate store objectives to Associates using the appropriate programs and tools • Train and develop Associates within the work team.- Engage in coaching for the development of Associates.- Participate in the interview process for hiring of new Associates and partner with store management on recommendations.- Provide input into appropriate discipline decisions related to Associates.- Provide input to the Associates on performance appraisals and make recommendations on promotion of associates.

Abingdon, Va

- Leadership responsibility for all Information Technology operations and services for Meade Tractor, a local John Deere dealership with 15+ locations & 200+ employees.- Provide infrastructure design and support for our hosted business systems as well as VPN connections between stores.- Manage Active Directory, networking services & email services running on Microsoft Exchange.- Provide end user support & training to all employees.- Design & manage all corporate advertising - billboard, radio, television & online.- Areas of responsibility include service desk, desktop services, data center, network infrastructure, data security, applications and database support, IT vendor & contract management, and project management

Abingdon, Virginia

- Continued previous responsibilities after merger of Emergent Technology Group with Hungate Business Services.

Abingdon, Virginia

- Owner & partner in local technology services firm. Responsible for day to day management of company & employees.- Responsible for daily interaction with clients - both management & technical staff.- Responsible for providing information technology consulting, planning & analysis to clients, ranging in size from a few hundred users to a few dozen users.- Responsible for providing first line technical support to clients as needed, covering all areas from desktop support to server & network support.- Designed and implemented VOIP solutions based on the Cisco UC500 and Allworx platforms.- Designed and managed a data center providing off-site backup storage services and Microsoft Exchange hosting services.

Kingsport, Tennessee

- Directly responsible for developing and implementing customer solutions based on the IBM WebSphere family of products.- Responsible for designing and implementing solutions based on VMware & IBM storage products.- Directly responsible for the support and management of various client networks, core applications and server farms.- Successfully designed and / or implemented networking and software solutions for clients including County of Washington, Virginia, Clayton Homes, Inc., Southwest Virginia Regional Jail Authority, Bank of Greeneville and the Bank of Marion - among others.

Abingdon, Virginia

- Directly responsible for the design, administration and maintenance of all County government data and telecommunication systems.- Developed a web-based GIS mapping application for use by the public which saved County taxpayers approximately $12,000 per year in hosting and maintenance costs.- Designed and implemented, in conjunction with Sprint and the Town of Abingdon, a wide area gigabit fiber-optic network to provide bandwidth and connectivity for growing County data and telecommunications needs.- Implemented, in conjunction with Sprint, a Voice-over-IP solution for the Washington County Sheriff’s Office utilizing Cisco hardware and software.- Directly responsible for the daily administration and maintenance of all County servers and networking equipment.- Directly responsible for the day to day administration of the County of Washington, Virginia web site.

Arlington, Virginia

- Responsible for the day-to-day administration of over thirty file, web, mail and media servers running on various platforms.- Responsible for relational database administration per the needs of in-house web developers.- Designed and implemented a VPN solution using Cisco PIX firewall to allow employees secure remote access to local network resources.- Designed and implemented network redundancy across multiple ISPs using various routing technologies including BGP and RIP.- Provided desktop support to employees using the Macintosh and Windows platforms.

Abingdon, Virginia

- Developed & implemented network operations & monitoring procedures for the NetAccess Network Operations Department. Monitoring systems included What’s Up Gold, HP Openview, MRTG, and various tools developed in-house. NetAccess, a regional Internet provider & CLEC, provided service to over 16,000 customers.- Responsible for the direct supervision of four NOC technicians, including scheduling; interviews & hiring; payroll approvals; employee evaluations & raise recommendations; department training; adherence to department procedures.- Responsible for providing technical support to network level customers (Frame Relay, T1, Fiber-Optic, xDSL, ISDN) through the use of an internal trouble ticket system. Additionally, worked closely with four regional LEC’s and the NetAccess Engineering Department to resolve customer issues.- Responsible for capacity planning & upgrades.- Responsible for circuit turn-ups (PRI, Frame Relay, T1), as well as hardware configuration (Cisco Routers, Livingston Portmasters, 3Com Total Control) for these circuits.- Responsible for providing timely & accurate information to the various NetAccess departments, and network level customers, regarding service outages.