Wayne Miller Email & Phone Number

Fort Jones, Ca, Us

I operated in a crucial capacity, crafting and delivering tailored hardware and software solutions for diverse industries such as government, healthcare, retail, hospitality, manufacturing, finance, and process control. Additionally, I transformed client requirements into efficient technology solutions, deploying optimized strategies for infrastructure, network and systems design, business analytics, VOIP telephony systems, virtualization technologies, and more.➥Led security initiatives, designing disaster prevention and recovery systems, and offering software design and programming solutions across multiple platforms.➥Played a key role in enhancing technological capabilities and operational effectiveness for clients spanning three decades.➥Introduced sophisticated security measures, such as system security assessments and security orchestration automation.➥Developed systems for disaster prevention and recovery, guaranteeing business continuity for clients.➥Created software solutions for diverse platforms such as UNIX, Linux, Windows, and mobile devices.➥Delivered system integration and automation services to improve operational efficiency.

Costa Mesa, California, Us

Here, I perform as a crucial C-Suite executive, overseeing daily operations of the technology organization. Additionally, I lead all IT services, restructure the IT architecture, develop robust technology strategies, and ensure compliance with industry standards. I manage a team of up to 20 technology professionals and a $2M IT budget.➥Championed the extensive redesign of the IT infrastructure, aligning it with business objectives and enhancing operational efficiency.➥Developed and executed multi-layered security strategies, resulting in zero malware or security breaches.➥Successfully negotiated vendor contracts through comprehensive analysis of existing vendors, including price, service quality, and contract terms, resulting in a 15% cost reduction.➥Created innovative tools to enhance inventory management, leading to a 30% reduction in inventory levels.➥Established and supervised a team to deliver ongoing support, ensuring operational uptime of 99.998%.➥Planned and implemented 51 retail and 25 restaurant POS systems, improving sales and operational effectiveness.➥Implemented a document management system, streamlining the procurement lifecycle from 3-5 weeks to 3-5 days.➥Developed and deployed IT infrastructure for new retail outlets, facilitating company expansion from 4 to 12 locations.

Provided quality hardware and software solutions for clients in vertical markets, including government, medical, retail, restaurant, manufacturing, accounting, & process control.• Excellent at listening and translating desire and needs into current technology solutions. • Delivered optimized solutions to clients of all types─ Physical infrastructure design─ Network design─ Enterprise system design─ Implementation services─ Business analytics─ vCIO services─ VOIP telephony systems─ Virtualization technologies─ Manufacturing process control systems─ Cloud Migration─ SaaS Services and more for over 30 years.• Security monitoring and protection services─ Comprehensive system security assessment (HIPPA & PCI)─ Security orchestration automation and response (SOAR)─ Security Information and Event monitoring (SIEM)─ Managed Detection and Response (MDR)• Disaster prevention and recovery system design utilizing onsite, cloud storage solutions and DRaaS services. • Infrastructure as a Service (Iaas) system design and implementation. • Delivered software design and programming solutions for a variety of platforms, UNIX, Linux, Windows, Mobile and Microcontroller based systems. Real-time operating system (RTOS) ground up design and implementation. • Provide system integration and automation services.

I led the technological vision and strategy for the organization, overseeing technology roadmaps to support business objectives and maintain competitive advantage. Additionally, I leveraged expertise to drive innovation and shape the future of technology operations.➥Established a manufacturing facility with state-of-the-art CNC milling centers, CNC lathes, electronic prototyping systems, and electronic circuit assembly and testing capabilities.➥Acquired three patents (20060201509, 20060201508, & 20090188501) for pioneering technologies, highlighting innovative contributions to the industry.

Founded company to serve the scuba community in Riverside, CA.• Established a training, retail, and travel center facility with an indoor pool and multi-level retail spaces.• Designed water sports training programs, retail space training programs, and worldwide travel programs for clients and customers.• Led team of instructors, repair techs, and travel specialists to run the facility and certify over 6,000 divers over all activity levels.• Created and managed in-house SCUBA adventure travel programs with instructors; each program involved leading a group of 20+ at exotic locations all over the world.• Achieved highest levels of training certification: NASDS/SSI Instructor Developer and ANDI Instructor Training. NASDS OWIC32 and ANDI OWIT60.