Bill Carr Email & Phone Number

Greater Minneapolis-St. Paul Area

Minneapolis, Minnesota, United States

Delivered Packages During Peak Season

Atlanta, Georgia, United States

• Actively manage seat inventory for 100+ daily flights, which contribute $700M+ in monthly revenue to optimize revenue, yield, and load factor, adapting to changing demand and pricing conditions.
• Provide strategic input and reporting to analysts and managers including the preparation and presentation of strategic market diagnostics.
• Partner with Pricing and Network Planning staff to achieve optimal revenue outcomes.
• Mentor new analysts.
• Collaborate with airport staff to optimize overbooking revenue with minimal customer disruption.
• Demonstrated proficiency in the use of, MS Excel, Hyperion, MS Word, PowerPoint, MS Access, SQL, Worldspan, DeltaMatic and internal forecasting systems and tools.

• Actively manage seat inventory for 150+ daily flights to optimize revenue, yield, and seat factor throughout each flight's booking curve, adapting to changing demand and pricing conditions.* Develop, enhance, and run.
• Developed reports to support strategic and tactical responses for working group and managers.

* Managed approximately 300 share based corporate discount contracts.* Provided strategic analysis and specific recommendations for new contract proposals, renewals, RFPs to obtain optimal ROI.* Produced written performance reports and * Created and edited contracts for customer presentation by NWA field sales managers* Maintained close collaborative.

* Supervised agents in a major call center in a variety of settings.* Responsibilities included operations, customer problem resolution, training, agent performance, developing performance metrics and special projects.

* Assisted customers and generated revenue over the phone. * Arranged group and meetings bookings.* Calculated fares for complicated international itineraries and assisted airport agents with issuing/reissuing tickets.