Lee Glover Email & Phone Number

Bellevue, WA, US

After 5 years of supporting T-Mobile on the Consumer side of the business, I have joined our T-Mobile for Business organization to support all things growth strategy for our base. My goal is to deepen the relationship through our diverse portfolio of solutioning offerings and make sure that our customers are happy and staying longer!

Bellevue, WA, US

Lead a strategy team focused on driving revenue growth across both existing and emerging product & lines of business within the Customer Care organization.

Bellevue, WA, US

Develop and implement revenue strategy that align with business KPIs.

Serve as an independent consultant assisting a wide range of businesses from start-ups to established industry leaders to maximize potential by identifying inefficiencies and refocusing efforts to spur growth.

- Developed a business continuity plan which resulted in a significant operating cost reduction by implementing a comprehensive restructuring within the allotted 6 month project timeline.- Managed full-scale data migration to a more efficient case management platform where my client realized a 15% improvement in employee productivity and 30% client.

Oversaw business development and sales strategy for micro-office share concept startup. - Forged strategic partnerships, critical to core business objectives, with a communications agency, an architecture firm and a construction team. - Coordinated senior leadership and founders team to develop budgets, forecast staffing and establish operational.

Roswell, Georgia, US

Operations Manager | 2013 – 2014 Managed daily operations of multiple client facing and operational support teams of 75+. Led eight managers and three supervisors. Maintained a portfolio of 4,000 to 8,000 files. - 500 employees on-boarded by managing services allocation through a third-party vendor acquisition.- 125% portfolio expansion accomplished by.

Atlanta, GA, US

• Created a rigorous participant recruitment program. Implemented and managed project activities for a men's health study at four operating sites with a team of two project coordinators and 23 research interviewers.
• Realized a 40% jump in completed screening surveys and a 30% bump in enrolled participants.

- Manage and review all non-legal processes for our Georgia practice and act as liaison between the borrower, client and law firms. - Identify and resolve issues pertaining to the process and procedures by maintaining compliance with Georgia State Laws.- Perform management duties that consist of delegating and reviewing sale processes of junior team members.

- Analyzed both corporate and individual financial packages that included tax returns, audited statements, 10-Qs, 10-Ks, and personal financial statements.- Managed and lead credit devision on broker program's applications, which have a mandatory 24-hour turnaround time, as well as accounted for forty percent of all incoming applications. - Assisted Sr..

Ba, Anthropology

Master Of Business Administration (Mba), Global Business Environment