Inside Sales Representative
CurrentFacilitates interactions with customers in a way that establishes rapport, gives the customer confidence that their needs can be met, and promotes effective relationships. Utilizes company systems including Salesforce CRM to sell industrial products to customers by gathering information about their needs, assisting with technical information about company products, soliciting orders and suggesting additional products in a fast paced, multi-tasking environment. Creates new customers by researching potential customers, making cold calls and following up on leads. Primarily makes sales via E-commerce store, coordinating national customer accounts and transactions. facilitating a loyal network of established clientele.