With the acquisition of eNotas by Hotmart, I was hired as a Project Coordinator. I continued to take on responsibilities related to process improvement, personnel training, and additionally, I began coordinating the organization's technology projects. My main achievements include:- Led the Integrated Solutions team responsible for maintaining and evolving Wall-E, an internal product developed with Serverless technology to integrate third-party tools, automate, and apply business rules and processes characteristic of the organization's services.- Took direct leadership of the Data & Analytics team after helping them overcome workload challenges through service organization using STATIK from the Kanban Method.- Implemented the innovation process for all Engineering teams, tailoring it to the needs of Product Support and code versioning in git, resulting in multi-level Kanban systems to manage various sizes and batches of work.- Adapted the management model for blockages and dependencies for Product Innovation.- Implemented a dependency management model to resolve planning issues cross-company, cross-teams, and cross-projects.- Integrated the critical customer service workflow of Hotmart with the Product Support process of eNotas.- Implemented the concepts of Definition of Done (DoD) and Definition of Ready (DoR) in the Innovation workflow.- Created an estimation system based on flow metrics and Monte Carlo forecasting.- Helped implement a maturity and process evolution system based on the Kanban Maturity Model (KMM).- Organized the triage and prioritization system for Support and Innovation demands.- Assisted in planning, tracking, executing, sequencing, and allocating resources for M&A projects with Hotmart Company.

My first role at eNotas was as a Service Delivery Manager Consultant, foccused in develop and improve the Business Agility concepts to the company, where my primary responsibility was to work on processes and empower people towards achieving organizational agility. My main deliveries were:- Implemented SCRUM for 3 teams;- Introduced the Kanban Method to the company, which helped us improve SCRUM to such an extent that we evolved into our own process;- Helped plan and implement a proprietary 360° evaluation model to be used within the Engineering department;- Was responsible for the creation of Wall-E, an internal product developed with Serverless technology to integrate third-party tools, automate, and apply business rules and processes characteristic of the organization's services;- Co-responsible for designing and implementing the Product Sustaining process (technical support for N1 and N2 customers);- Implemented and educated people on the use of Flow Metrics to identify problems and opportunities for continuous improvement;- Implemented the management model for blockages and dependencies for Product Sustaining;- Responsible for integrating the workflow of Chat and Whatsapp support with the Product Sustaining process;- Responsible for implementing the "angry-birds" alert system for customers at risk of churn or dissatisfaction, which monitors all interactions of all customers with support and attempts to identify the use of words through a blacklist;- Responsible for automating the continuous improvement flow that begins within a Kanban System whenever a customer gives negative feedback for support in the Product Sustaining process;

Owner and Business Agility Consultant

At EasyTickets, I was responsible for managing the maintenance and innovation of the company's products, as well as managing people, allocating resources, and applying agile processes and practices best suited to the company's needs.- Organized and implemented Scrum for the technology teams;- Participated in meetings with strategic clients to capture and transform business requirements into planned tasks;- Actively worked on the Discovery and Refinement stages of Epics and User Stories;- Served as the direct contact for strategic clients;- Actively worked to resolve critical issues outside of business hours;- Responsible for designing and planning the transformation of the Monolith into a Multi-tenant SaaS;- Responsible for designing and planning the execution of the Android application for ticket sales and printing on Smart POS.

During this second tenure at Totvs, I participated in the agile transformation movement within the organization and took on the role of Agile Master to assist with this challenge.I helped build 3 Squads by allocating Programmers and Quality Analysts, maintaining over 10 different products, and incorporating innovation from others.I assisted in creating metrics, managing ceremonies, and training people with new agile concepts. During this time, we used Planning Poker and estimated in Story Points.I also developed a tool that connected to Jira, Totvs' main task management tool, to generate metrics that were more aligned with the reality of the Department I was part of.

In this second tenure at Totvs, I returned as a Full Stack Developer, working with technologies such as JavaScript, jQuery, HTML, CSS, and .NET (C#, ASP.NET MVC).I worked on a project to make TOTVS RM, a Desktop ERP Software developed in Windows Forms, available for a new cloud commercialization model. The goal of this project was to implement a new connection mode with greater stability and reliability. When switched, the system had to intercept the concrete implementations of WCF connections and create a new runtime instance based on a common interface, thus changing the connection type to stream the packages. This approach saved the reimplementation of thousands of modules already created and deployed across the company.

I worked at CI&T as an iOS application developer using Objective-C and Swift.I competed against 1,500 candidates and was one of the 20 selected by CI&T for the program called Think Transform. This program aimed to select and train programmers of various levels of seniority and technological expertise to develop applications for iOS and Android. The training lasted 60 days, during which I was chosen as one of the top 3 performers.After graduation, I participated in several projects for various types of clients, such as startups, insurance companies, and banks, particularly the iOS credit card application project for Itaú Bank.

As a Full Stack Developer, I worked with technologies such as Javascript, JQuery, HTML, CSS, and .NET (C#, ASP.NET MVC).In my first tenure at Totvs, I primarily worked as a programmer in the Sustaining of the Totvs RM Framework. I was mostly assigned to the more difficult issues, critical situations with strategic clients, or problems that had already been escalated within the organization.I developed an application to assist the day-to-day work of the sustaining programmers, capable of storing client case numbers, the type of problem mapped, and the solutions adopted. This application became a local knowledge base, increasing agility in solving problems similar to previous solutions, making the team more efficient in providing solutions to clients.

Full Stack Developer that worked with Javascript, JQuery, HTML, CSS and .NET plataform (C#, ASP.NET MVC)

Senior Software Engineer and worked with Classic ASP, Javascript, JQuery, HTML, CSS and .NET plataform (C#, ASP.NET MVC)

Software Engineer and worked with .NET plataform (C#, VB.NET)

Software Engineer and worked with Javascript, HTML, CSS and .NET plataform (C#, ASP.NET)

Trainee Software Engineer and worked with PHP, Javascript, HTML, CSS and .NET plataform (C#, ASP.NET)

Developer Trainee and worked with Javascript, HTML, CSS and .NET plataform (C#, VB.NET)

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