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Luke Gordon is a All things customer retention! at Patch Customer Retention. He possess expertise in marketing strategy, management, marketing, sales, entrepreneurship and 15 more skills.
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Chief Operating OfficerPatch Customer Retention Feb 2022 - PresentNorth Salt Lake City, Utah, Us -
Citygro - Director Customer SuccessCitygro Nov 2015 - Dec 2021North Salt Lake City, Utah, UsWork with a team of entrepreneurs to design mobile loyalty solutions that engage both the business and the consumer. Work with business owners and internal team to create innovative tools to assist in capture customers information, increase communication, and keep businesses connected to consumers. -
Business Relations / Business DevelopmentCitygro Nov 2010 - Nov 2015North Salt Lake City, Utah, UsWork with a team of entrepreneurs to design mobile loyalty solutions that engage both the business and the consumer. Work with business owners and internal team to create innovative tools to assist in capture customers information, increase communication, and keep businesses connected to consumers. -
Director Business DevelopmentRed Rocket Marketing 2009 - Sep 2010UsThe synergy of three companies in one… The top Search Engine Optimization, Search Engine Marketing, and Video Optimization Companies; Partnered with an explosive marketing and production agency.Digital Marketing and advertising agency focusing on SEO, SEM, and Video Optimization.; Business DevelopmentStrategically develop relationships with the industries top digital marketing companies to assist infulfillment. Position company and prepare to expand into additional markets across US.• Developed business strategy to work directly with 2 of the worlds top digital marketingcompanies.• Implemented recruiting process to hire, train, and assist sales reps in 8 states. -
General ManagerCafe Sabor May 2009 - Sep 2009Logan, Utah, UsUpscale Mexican Bistro specializing is fresh, authentic, Mexican cuisine.; Oversaw and responsible for all operations within restaurant. Worked directly with management teamand team leaders to complete the remodeling, build out, opening and operations of a new restaurant.• Successfully developed team players to assist in growing business to be finest restaurant in area.• Implemented marketing strategy to grow market share to more than 20% in 3 months.• Increased bottom line profits by 400% initial projections. -
Sales/Production/Office ManagerArchitectural Detail Jul 2008 - Apr 2009Fiberglass manufacturing facility specializing in custom architectural products and columns.Worked with owner and department managers to decrease productivity time and increase sales withdirect responsibility for; sales; payroll; recruitment; training.• Implemented LEAN manufacturing techniques to streamline sales process.
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General Manager Catering ServicesHamilton'S Steak & Seafood / Café Sabor Sep 2005 - Jun 2008Cache Valley's finest dinning restaurants with an array of flavors from American Cuisine to Mexican Flare.; Catering ServicesOrchestrated all elements of catering services while working closely with General Managers andowners for 3 different restaurants.• Designed and implemented policies and procedures to ensure to exceed every guests expectations.• Increased net profits by 13% through reducing food costs and labor with efficiency.• Directed all facets of catering for 3 restaurants to grow sales from $3,000/month to over $100,000/month through reputation and business relations.
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Firefighter / EmtNorth Logan Fire & Rescue Apr 2003 - Sep 2007Fire & Rescue team dedicated to serving the residence of North Logan City and Surrounding areas.EMT I / Firefighter IIWorked as a team to respond to 911 emergency calls for structural fires; car accidents; hazardousmaterials; medical; and patient transport.• Obtained certifications as: Firefighter I; Firefighter II; HazMat Operations; EMT Basic; EMT I; ADO; Arial Operations; and Fire Instructor.
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Sales ManagerOlive Garden Jan 2004 - Aug 2005Orlando, Fl, UsFast Casual Italian Restaurant; Part of the Darden Restaurant group. Promoted from trainer to manager in first 12 months. While working as a team to ensure 100% guestsatisfaction, was directly responsible for staffing and motivating front of house staff.• Insure smooth day to day operations throughout restaurant.• Motivate and train staff to assist in increasing guest count and dollar sales per guest.
Luke Gordon Skills
Luke Gordon Education Details
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Utah State UniversityEmphasis In Chemistry And Health Education
Frequently Asked Questions about Luke Gordon
What company does Luke Gordon work for?
Luke Gordon works for Patch Customer Retention
What is Luke Gordon's role at the current company?
Luke Gordon's current role is All things customer retention!.
What is Luke Gordon's email address?
Luke Gordon's email address is lu****@****gro.com
What schools did Luke Gordon attend?
Luke Gordon attended Utah State University.
What skills is Luke Gordon known for?
Luke Gordon has skills like Marketing Strategy, Management, Marketing, Sales, Entrepreneurship, Leadership, Digital Marketing, Business Development, Customer Service, Business Strategy, Social Media Marketing, Social Media.
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