William M. Manusakis Email & Phone Number

Solon, Ohio

Responsible for managing Internal Quality Audits across the enterprise. Develops and directs a cross- functional pool of Internal Quality Auditors with appropriate skills and experiences to sustain audit program effectiveness and drive continuous improvement. Coordinates audit plans and leads audit teams to assess the quality health of Swagelok production.

Internal Audit Program Manager at Swagelok Company

• Global leader in home healthcare, being number one in Healthcare Monitoring systems, Automated ExternalDefibrillators, Cardiac Ultrasound, and Cardiovascular X-ray.;Responsible for supporting the Quality Manufacturing.
• Organized plans and audited operations in preparation for FDA Directed Inspection in 2012.
• Passed FDA Inspection, no new 483’s being issued and existing 483 were closed.
• Support audit activities for surveillance and recertification audits for ISO 13485 conducted by TUV and BSI.
• Provide single point of contact for Underwriters Laboratories surveillance audits.
• Program coordinator for Calibration and PreventativeMaintenance Activities for the Cleveland Campus and Haifa, Israel.

Business Systems Auditor

• Leading global supplier of electronics and technologies for automotive, commercial vehicle and other marketsegments. Operating major technical centers, manufacturing sites and customer support facilities in 30.
• Maintained TS16949 certification in all regions. This resulted in maintaining Delphi on the bid list for allof our automotive customers.
• Developed global metrics, improving Quality Manufacturing System.
• Created a common auditing system that provided information as to the effectiveness and efficiency ofprocedures, systems and processes being employed. Resulting in the identification of procedures,processes and.
• Reported Global Auditing results to President of Delphi, Packard Division.William M. Manusakis, Page Two(330) 727-5445

Manager North America and Mexico Supplier Quality and Development

• Responsible for problem resolutions related to any customer complaint form purchase part suppliers. The SupplierQuality organization also provided PPAP for new parts or changes to existing components and manager.
• Managed, trained and supervised staff of supplier development engineers in Ohio, Mississippi, Texas andMexico.
• Worked with supplier of electronic components, PCP boards, metal stamping, plastic injectedconnections, component assemblies, metal fasteners, and rubber and silicon components to improvequality levels and meet program.
• Provided Production Part Approval Process certificates for changes to current parts and new parts goinginto production.
• Resolved quality issues related to purchased components, required corrective action from suppliers andverified implementation of those corrective actions by on site review of proposed resolutions.
• Created and facilitated training and development activities for audit team members and plant personnel,improving manufacturing and quality process.

Quality manager for new voint venture plants and compoent plants in North America and Mexico

• Responsible for the implementation and follow up of assistance to new joint ventures or new acquisitions workedto implement the Delphi Manufacturing system and Quality Manual. This included functional areas such.
• Trained employees and resolved quality problems, linking business systems to follow LeanManufacturing Process.
• Traveled to China, South Korea, South America, and several European countries resolvingmanufacturing, quality, production control and lack of support problems.
• Accomplished setting up plants in China, South America and Europe by implementing Delphi’s qualityand manufacturing system. This resulted in reduction in supply disruptions and improved First TimeQuality levels and.
• Installed Quality and Manufacturing systems that were consistent with process, procedures and systemsemployed in North America while ensuring the country location customer requirements were met.

Bs, Industrial Mangement

Bachelor Of Science, Industrial Management

Bachelor Of Science (Bs), Industrial Management