Wesley Maresh Email & Phone Number

Wayne County, North Carolina, United States

• Previously assigned to absconder caseload, which includes investigating, tracking whereabouts, and apprehending alleged absconders. • Supervise high risk, low risk, validated gang members, domestic violence probation, and post-release/parolee offenders. • Trained to validate individuals for gang supervision. • Assigned as team leader for quarterly search teams. • Use of evidence based practices in aiding individuals towards rehabilitation and behavior changes. While keeping them accountable for their actions • Enforce compliance of court orders by communication expectations, providing referrals for treatments, and serving warrants. • Extradition transportation trained.

-Maintained 100% accountability of all assigned equipment worth thousands of dollars.-Trained in the use of tear gas, explosives, and other signaling pyrotechnics.-Communicated urgent orders and directions effectively to a team of 4 personnel.-Operated and maintained field communications equipment.-Performed as a fire team member during situational training exercises and infantry dismounted battle drills.-Maintained security of the mission area and performed route clearance for visiting high-ranking officials.-Conducted reconnaissance operations and reported findings of enemy movement to commanding officers.-Expert in tactical and technical guidance.-Constructed and camouflaged infantry positions and equipment to prevent detection.

Greenville, North Carolina Area

• Oversee a direct team of 12-16 call center representatives.• Provide leadership, management and guidance to all Call Center staff.• Providing regular and constant feedback to staff.• Conducting staff performance reviews.• Handling customer complaints.• Respond to customer inquiries.• Ensuring high quality and accuracy of work from call center staff.• Being available to all call center staff.• Presenting commendation and awards to staff.• Responsible for monitoring daily activities such as attendance, adherence, average handle times, and sales scores.

Greenville, Nc

• Install, trouble shoot, and disconnect cable, internet, phone, and security services• Provide customer service in information and sales to customers when applicable.• Perform collections for services when necessary

Bachelor Of Business Administration (B.B.A.), 3.47 Gpa

Bachelor Of Social And Criminal Justice, Specialized In Probation, 3.79 Gpa

Associate Of Arts (A.A.), 3.38 Gpa

General Education