• Lead of Global teams/programs as follows.o Tech Lead: Architect and implement monitoring and capacity planning for Google Corp global fleet. Design and architecture of the current capacity planning production systems to account for future capacity increase across Google Corp infrastructure globally. VMware vROPs was deployed across Google global fleet for alerting and reporting on Corp infrastructure issues. Develop tools using vROPs REST-APIs to automate processes according to SRE best practices.o Tech Lead: Design and architect of Google Corp virtualization infrastructure. Leading a project’s team of SREs, Systems administrators, and Software engineers to design and architect a redesign for Google Corp global infrastructure fleet using VMware VCF.o Program/Project Lead: Currently leading a project that aims to revamp the current hiring and interviewing processes across all Google datacenters.o Tech Lead: Leading of “Special Projects” across north America, the team is responsible for providing the necessary software tools and improving technical and business processes to enable faster delivery of services. • Leading projects in Google largest datacenter as follow.o Lead of network expansion projects.o Manage networks and servers’ deployment projects across the datacenter.o Leading projects’ teams and vendors that carry out the physical deployment at the datacenter.• Develop software systems to expedite deployment of production clusters, using the following tools/frameworks.o Google Cloud Platformo GCP Bigtable and Big queryo Restful APIs and gRPC.• Develop software systems for Google.o Developing software systems using Google proprietary frameworks and version control systems.o Deploy Borg (Kubernetes) jobs for Google.o Develop systems using Google build software “Bazel".

 Administrate and maintain large scale Linux datacenter systems as part of my daily operations. Manage large scale datacenter migrations from the planning phase to the implementation phase.  Work with configuration management tools to facilitate configuration across large number of systems/devices.  Use advanced reporting tools to report on servers configurations, capacity and attributes across sites. Administrate and manage configuration on distributed file systems. Suggest, Design and Implement solutions for the customers to fix issues or enhance design to facilitate future expansions or migrations.  Quote and buy various server HW for the customer based on the applications requirements, performance requirement and available budget. Install and configure HP chassis (OA, VCs) as part of my daily operations. Develop the needed scripts to create and bring HP chassis from the factory default to functional state according to the company requirements and standards. Install configure and administrate UCS servers and UCS domains. (This includes configuring the fabric interconnects, join servers to UCS domains, define policies …. etc) Administrate SuperMicro server HW and monitoring solutions ‘SSM’ globally across all Qualcomm sites. Administrate and configure VMware Linux based virtual machines. Administrate and configure various Linux based services. Administrate and configure large scale configuration management software to automate administration tasks and report on datacenter systems. Develop bash, Python scripts as needed to automate tasks and report systems status, configuration and performance. Install, configure and administrate Veritas Clusters.

Building and enhancing the local policy of the lab to maximize the lab utilization and to guarantee fair usage, systems stability and fast recovery of the equipment whenever needed. Build the required setups as needed by the local/global support staff whether it’s for customer problems recreation, R&D, proof of concepts …… etc. Configure, administrate, maintain and design EMC lab operating systems, virtualization technologies, H/W, storage systems, backup systems and SAN switches. Install, configure and maintain various virtual/physical operating systems (Linux, Windows) to meet the customer/business requirements. Configure and administrate the lab backend windows infrastructure technologies (Active directory, DNS and DHCP). Design, implement, and administrate EMC lab VMware environment to meet the requirements of all S/W requests. Administrate the lab VMware cloud (VCAC and vCloud Director) to meet the support requirements Install, Configure and administrate the labs monitoring solution (Nagios) across EMEA labs, as well as integrating it with Linux sendmail service for instant notification of services failure and recovery. Implement the physical connectivity of the lab equipment (e.g. fiber cabling, Ethernet cabling with the switch/fiber patch panels ……. etc) to meet requested design/setup. Implement and configure SAN connectivity (e.g zoning configuration on brocade/Cisco SAN switches). Build, maintain and administrate the backup system (EMC Avamar) of the environment. Configure and administrate different storage systems (Clariion, VNX ….. etc).

Linux System Administrator holding the below responsibilities.•Install, configure, support, maintain and troubleshoot mission critical datacenter operating systems (Linux ,Unix and Microsoft Windows).•Install , configure and maintain operating systems network/security services to meet the company security standards and business requirements.•Manage operating systems clustering S/Ws to ensure high availability of production systems.•Applying operating system updates, patches, and configuration changes.•Analyzing systems logs and identifying potential issues with computer systems. •Install , Configure ,maintain and troubleshoot backend servers H/W solutions.•Applying firmware updates, patches on different HP blade servers’ modules. •Configure , administrate and manage H/W management ,Network and fiber modules. •Discuss major changes with service management in the CAB meetings , and provide implementation time , urgency and criticality. •Provide IRs to the management along with the root cause(s) and preventive action(s) for major incidents.•Configure ,maintain and Administrate datacenter virtualization S/Ws.•Install configure and operate virtualization conversion solutions to facilitate systems’ migration. •Providing health checks on regular basis to the management to ensure business continuity. •Install , configure and administrate monitoring solutions to monitor the systems 24/7.•Provide capacity planning to highlight areas of improvement to match the company future needs •Analyze/tune system performance to highlight/enhance systems’ current performance. •Testing new OS patches/upgrades on preproduction (testing) environment and report/solve all issues before applying to the production environment. •Prepare and maintain systems documentations to meet the business requirements and enhance recovery procedures.•Configure and maintain systems’ backup to ensure the ability of systems’ recovery.

Support Center Engineer working in Vodafone IT Help-desk and holding the below responsibilities. Providing support services to Vodafone Egypt’s Desktop Infrastructure Systems. Supporting Microsoft’s User Applications and Operating Systems. Managing Windows Accounts Creation and Active Directory new objects creation. Supporting Citrix Users in remote locations. Using remote supporting tools like (SMS remote assistance, Altiris) Supporting Vodafone Egypt’s applications (CRM Applications, Internal Used Systems). Using Remedy application to escalate technical problems to upper lines of support. Resolving more than 90% of the reported problems on the spot to exceed the required internal SLA’s. Handling incidents on both basis queue “telephone” and e-mails. Handling internal processes and operations