Process Insights is a consulting service formed to address the needs of Manufacturing and supply chain operational units of corporations that need to make systemic improvements in operational performance for improved profitability. At the heart of the service is the Pi Methodology. Pi is a process framework to address important issues or opportunities for the business. It leverages sponsored empowerment to exploit the ingenuity of individuals, selected on the basis of demonstrated skills from across the businesses and disciplines, functioning in a team environment to create and manage the implementation of significant change.The Process Insights service is highly focused on the client’s unique problem. We start by working with sponsoring management to define and articulate the client’s particular problem. The result of these meetings is a working charter consisting of a statement of the current situation (and why that is a problem or opportunity), a Mission/Objectives statement for the team and a set of conditions that must be met for success. With a working charter, we will help identify and “contract” for appropriate team members from within and, sometimes, from outside the company. We will then work with the project team, using the Pi Methodology, to identify and make process changes for significant performance improvement. The methodology has built into it key points for management review and decision making. It also allows for and encourages informal reviews with management for continued alignment between the Team and ManagementProcess improvement is a discipline, not a series of random events and, with a systematic approach, will yield a lasting, positive change.Specialties: Process Improvement Methodology and Team Facilitator.Electronic Commerce Program Arhitecture and Management.