- Executed clustering analysis of store branches and recommended changes to SKU mix to deliver highest customer and lowest operational impact for UK grocery chain- Created channel strategy and product and brand positioning for global nutrition brand launching in DTC across numerous markets- Generated innovative revenue streams to combat COVID revenue deficits for consumer industry non-profit- Built performance monitoring tool to understand customer and product level profitability across 4 global markets and recommended warranty cost savings initiatives totaling ~$6M in savings for auto parts supplier- Recommended highest impact digital checkout funnel opportunities across demand generation, UI/UX, personalization, and commercial proposition to increase customer digital channel share by 30 p.p. for UK telco

- Managed roll out of forecasting tool and ingredient labeling design upgrade across nine global markets- Integrated customer insights into global user interface design through customer interviews and user testing- Aggregated U.S. learnings to launch high impact strategy initiatives across four global product departments

- Managed launch of customer menu preferences across various departments and ensured successful implementation and adoption- Analyzed menu preference performance post launch and led cross-functional team to reach KPI targets- Analyzed customer preferences for protein welfare via interviews, surveys, and benchmarking. Delivered recommendations to senior management and drove implementation across operations, brand, and design

- Served as Culinary Manager for four months with three direct reports and responsibility for leading the cross-functional recipe development process- Redesigned culinary processes to increase team efficiency and reduced recipe card errors by 75%- Developed and implemented internal testing process to facilitate data-driven recipe approval- Designed and tested packaging for new product launch. Worked with vendors to ensure on-time delivery across three distribution centers

Forensic Services Practice- Developed third party audit program for large retail company and led project management office to execute program across eight global markets- Analyzed vendor payments and gifts and entertainment expenses in accounting investigation for manufacturing company- Managed document review process and identification of in-scope projects for corporate investigation- Spearheaded multiple diversity and charity events as member of PwC Management Advisory Committee

Oracle Practice- Systems Implementations- Performed project management role for PeopleSoft 9.2 upgrade including maintenance of project documents, status reports, expense reports, and business process flows- Managed design, configuration, and testing of PeopleSoft 9.2 Strategic Sourcing module for utility company- Conducted research and analysis for PwC presentation to jumpstart a LEED green buildings practice- Compiled and presented renewable energy news updates and research for PwC Cleantech Practice