Francois Williams Email & Phone Number

Coconut Creek, Florida, United States

• Exhibit conduct in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.• Patrol casino areas to establish security presence and report unusual situations and/or suspicious persons.• Provides emergency medical care within limits of certification.• Complete thorough documentation of all medical calls.• Complete all required checklists for inventory and inspections of supplies and equipment. Notifies Supervisor of any problems with equipment and/or supplies and makes note of supplies that require replenishing. Replaces supplies as necessary and reports missing supplies to Supervisor.• Assists in coordination of emergency situations.• Demonstrate commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.• Demonstrate actions and behaviors that reinforce Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.

Coconut Creek, Florida, United States

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.• Checked identification of persons entering facility to eliminate underage guests.• Reported suspicious activities and persons to Supervisor.• Rove throughout property, staying alert to potential issues which may result in injury, damage to property, or theft of monies or valuables.• Responsible for safety and security of intensive cash operations.• Promotes outgoing, friendly, customer-oriented personality at all times.• Provides basic security coverage ensuring that adequate protection is provided for safety and assets of patrons, employees and company.

Florida, United States

• Ensuring that customers are satisfied with information about Covid-19 Public Health Emergency Vaccine• Letting customers or clients know about locations• Determining quickest, most effective ways to answer client's or customer's questions• Escalating queries and concerns• Ensuring that customers are satisfied with information about Emergency Rental Assistance Program• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Answered constant flow of customer calls with minimal wait times.• Offered advice and assistance to customers, paying attention to special needs or wants.

Sunrise, Florida, United States

- Perform basic health care services for patients including checking vital signs.- Help patients with personal hygiene, dressing, bathing, and other daily tasks.- Make transportation arrangements as needed.- Work with a nurse, personal care aide, a CNA, nurse aide, nursing assistant, and other caregivers and in-home care professionals.- Observe and report on patient condition.- Report unusual behavior and any other pertinent patient information to supervisor.- Show flexibility in responding to the needs of the patient.

Port-Au-Prince

• Assist with filing cases and documents (both paper and electronic).• Assist in necessary requirements for office supply, utilities and maintenance.• Report to CITS and Supply any technical problem occurring with office equipment.• Coordinate with General Service System in reproduction of brochures and posters, on UN standards of conduct.• Coordinate with Engineering Service for office utilities and maintenance.• Provide support to Conduct and Discipline Team training activities, as required.• Provide support to Conduct and Discipline Team Focal Point.• Prepare section daily calendar and leave calendar in S-drive and register any modifications.• Process Section Budget requirement.• Participate in preparation of section training budget and submit it to section chief for review.• Developed administrative processes to achieve organizational objectives and improve office efficiency.• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.• Arranged travel and hotel accommodations for international and domestic business meetings and trips• Monitored attendance records by taking note of staff vacation time, sick days and personal days.• Maintained inventory in administrative building supply closet to prevent shortages of supplies.• Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.• Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.• Organized and maintained filing and document management systems by coordinating, archiving and purging files.• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.• Tracked and submitted employee timesheets to accounting department for payroll processing.• Executed record filing system to improve document organization and management.

Port- Au - Prince

• Process Identification Card for all MINUSTAH personnel• Preparing and issuing UN Identification card for all civilians (International & local staff), all UN Agencies, Military, Media, UNV and Contractors• Liaison with personnel, different agencies and Security supervisors on status of contracts• Ensuring that all Staff members, Agencies, International or local contractors, Media and all Military in mission are in possession of valid ID card• Maintenance of files for Pass & ID Unit• Preparing and sending Pass & ID weekly report including checking & checkout Report, in a timely manner• Maintaining and updating filing system protocol (available on "Unit drive").• Destruction of documents dubbed as obsolete• Coordinate with Engineering Service for office utilities and maintenance.• Adoption and implementation of electronic IDs appointment system for Military, FPU and UNPOL contingents.• Maintenance of Cameras and ID Printers.• Liaison with Security Units especially with Warden Administrative and Database Information.• Sharing necessary information regarding Passes & Identification to all Security Unit and other sections of MINUSTAH.• Provide ID information if required by SIU or other units• Update ID information as required and sent to Planning-Warden Unit, SIU and other sections as required.• Filing all records pertaining to Security Pass & ID unit in a timely manner (both paper and electronic)• Always performing all administrative functions as directed by chief of Unit• Report to CITS and Supply any technical problem occurring with office equipment• Provided friendly and professional assistance to employees and visitors.Maintenance & updating Security pass Filing system.

Juba, South Sudan

• Supervising all National Security guards and Warriors Security on 24/7 basis at all access points.• Performing as Duty officer as per roster.• Attending, verifying, and reporting any incident/accident within compound and POC site.• Coordinating with UNPOL, FPU and UN military on all access issues and emergency as per SOP.• Patrolling POC site and premises and coordinate with camp managers and representatives of IDPs.• Maintaining log of all incidents/accidents and reporting to Field Security Coordination Officer (FSCO) or Designate.• Monitoring Security situations within IDP camps and report / respond to any emergency.• Facilitate all visitors from Gate one as per SOP.• Facilitate all Internally Displaced Persons (IDP) from Gate two as per SOP.• Monitor and observe any security breaches within UNMISS premises.• Report any items confiscated at access points, make log for confiscated items and report to Field Security Coordination Officer.• Conduct periodic assessments of premises and report.• Physically check IDs of all persons entering and exiting UNMISS and POC area.• Coordinate with medical for any medical emergencies.• Conduct physical security surveys and assessments.• Checked credentials and issued passes before allowing access to property.• Searched individuals and baggage for devices, weapons and other prohibited items.• Documented all security-related situations and submitted in-depth reports to Supervisor.

Radio & Telephone assistance communication between the patrols and the Police Operation Center.Receive and analyse phone calls from the population about crimes, public disorder, medical emmergencies and other types of events requiring quick intervention forces.Ask questions and HOC gather neccessry details, provides this information with accuracy, completeness and timeliness to allow appropriate police response.

Haïti

• Radio and Telephone assistance, communication between patrols and Police operation center.• Receive and analyze phone call from population about crime, public disorder and medical emergencies.• Events requiring quick intervention forces.• Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.• Accurately transcribed message details and promptly relayed to appropriate recipients.• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.• Worked flexible hours across night, weekend and holiday shifts

Certificate, Hospitality & Tourism Management Certificate

Hospitality & Tourism Management

Tourism Administration

Certificado De Bachillerato

Education record