Technical Specialist
Current
Sep 2023 - Present
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Will Mckenzie Email & Phone Number
Technical Specialist at icare NSW
at
icare NSW
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Specialist at icare NSW
Location
Wollongong, New South Wales, Australia
Company size
Who is Will Mckenzie? Overview
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Quick answer
Will Mckenzie is listed as Technical Specialist at icare NSW at icare NSW, a company with 1100 employees, based in Wollongong, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Will Mckenzie.
Will Mckenzie previously worked as Technical Specialist at Icare Nsw and Service Desk Analyst at Icare Nsw. Will Mckenzie holds Bachelor Of Information Technology, Ebusiness from University Of Wollongong.
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Email format at icare NSW
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icare NSW
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Profile bio
About Will Mckenzie
Experienced IT professional with focus on translating the technical to non-technical. Skilled in supporting and managing core applications through deployments, patching and environment management. Experienced in technical support, managing client expectations, and fostering collaboration within teams. Completed Bachelor of Information Technology with a double major in Network Design & Management and eBusiness from the University of Wollongong. Self-taught in music production and acrobatics. Known for creativity and initiative.Throughout my studies and career, I have developed skills and knowledge in the areas of Project Management, Strategic Systems Management, Networks and Communications, Database Management and Security, as well as Strategic eBusiness. I have foundational knowledge and experience with SQL, Powershell, Java, HTML, and XML.
Listed skills include Teamwork Skills, Communication, Customer Service, Interpersonal Skills, and 8 others.
Current workplace
Will Mckenzie's current company
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8 roles
Will Mckenzie work experience
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Service Desk Analyst
Autonomously managing the IT needs of the Wollongong branch of icare.- Providing desktop support to users and acting as a go-to person for any issues with PCs, printers, peripherals and Business Applications- Providing a range of support which includes specification, setting up, and testing of computer systems and peripherals within established standards.
Mar 2022 - Sep 2023
It Service Desk Officer
· Providing effective level one support to the UOW community for all service requests, including incident diagnosis, troubleshooting, and accurate recording of calls received and resolution activities· Providing technical support for UOW standard desktop (Windows & Mac) environment and other services such as email, data storage, printing and UOW core.
Oct 2019 - Oct 2022
Support Engineer
Dec 2020 - Mar 2022
Reception Administration, Bar & Gaming Host
Sep 2017 - Mar 2022
Reception Administration, Bar & Gaming Attendant
Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.Answered and directed incoming calls using multi-line telephone system, providing information to callers and drafted office emails.Operated gaming equipment, inspected cards and monitored play to maintain security and protect house.
Jun 2017 - Dec 2020
Retail Sales Assistant
Ghanda Clothing
Processed payments and maintained accurate drawers to meet financial targets.Provided every customer with professional and polite support for sales and service needs.Kept calm and applied strong problem-solving and interpersonal skills to resolve customer conflicts.Maintained current store, product and promotional knowledge to drive consistent.
Aug 2016 - Sep 2017
Instructor And Flight Crew
Flipout Trampoline Park
Ensured that the park is ready for operation by checking cleanliness, equipment operation, cash levels, and daily staff assignments.Co-ordinated and provided coaching for children of varying ages in developing acrobatics skills.Regulate classes to ensure safety of the participantsResponded quickly following the occurrence of accidental injury, followed.
Jan 2015 - Sep 2015
1 education record
Will Mckenzie education
FAQ
Frequently asked questions about Will Mckenzie
Quick answers generated from the profile data available on this page.
What company does Will Mckenzie work for?
Will Mckenzie works for icare NSW.
What is Will Mckenzie's role at icare NSW?
Will Mckenzie is listed as Technical Specialist at icare NSW at icare NSW.
Where is Will Mckenzie based?
Will Mckenzie is based in Wollongong, New South Wales, Australia while working with icare NSW.
What companies has Will Mckenzie worked for?
Will Mckenzie has worked for Icare Nsw, University Of Wollongong, Assett Professional Services, The Illawarra Master Builders' Club Ltd, and Ghanda Clothing.
How can I contact Will Mckenzie?
You can use AeroLeads to view verified contact signals for Will Mckenzie at icare NSW, including work email, phone, and LinkedIn data when available.
What schools did Will Mckenzie attend?
Will Mckenzie holds Bachelor Of Information Technology, Ebusiness from University Of Wollongong.
What skills is Will Mckenzie known for?
Will Mckenzie is listed with skills including Teamwork Skills, Communication, Customer Service, Interpersonal Skills, Creativity Skills, Communcation Skills, Microsoft Office, and Project Management.
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