Mason Dutton Email & Phone Number

Georgetown, Tx, Us

Austin, Tx, Us

• Designed the standards for all Analysts to utilize the Harmony and Analytics environments.• Administrator of the environments for all Analytical reporting (dbt / Github).• Building and designing the data warehouse layer prototype for all company BI data (dbt).• Lead our Metrics & Reporting team to produce standardized Metric and KPI visualizations in BI tools (Tableau, Domo).

Austin, Tx, Us

• Architected and built data harmonization models for business KPI metrics in Snowflake/dbt.• Configured data landing in Snowflake-based environment using ETL tools (Stitch, Talend, Fivetran, Airflow).• Addressed schema changes from Product Engineering that affect our Snowflake environment.• Programmed and Monitored QPACT integrity on our harmonized tables using BigEye and dbt.

Austin, Tx, Us

• Researched data needs for stakeholders and engineer ETL processes (Fivetran, Stitch, Talend) to land data in the data lake house.• Built tables and views (Snowflake SQL) to support BI tools (Tableau, PushMetrics, Domo, Salesforce) for analysts and stakeholders.• Consulted with stakeholders and led company initiatives to drive SG&A optimization for BPO partners to increase Operating Profit.• Designed dashboards in Tableau to mature stakeholder business decisions from descriptive to prescriptive analytics.

Austin, Tx, Us

Lead consultant and analyst for company’s first ever international markets (Europe/Middle East/Africa, Asia/Pacific, Latin/South America). Subject matter expert and lead designer of enterprise data warehouse for development of client portals and telecom optimization reporting. Currently also serving as a junior database admin and developer (SQL Server) as a liaison to the IT department (50% of current role).

Austin, Tx, Us

First ever Senior Analyst in the company. Responsibilities included on-boarding new clients, mentoring analysts, presenting quarterly business reviews and auditing reports in addition to serving as an analyst for the company's largest flagship clients.

Austin, Tx, Us

Responsibilities included analyzing client telecom data for optimization savings, consulting on best mobile telecom practices, allocating client telecom bills into EDIs (JDE, SAP, Oracle), and invoicing clients for company-wide services. This job is in a fast-paced work environment requiring the delivery of more than 60 financial reports monthly to around 10 different clients and with tight deadlines.

Austin, Tx, Us

Help-desk services manager directing a specialized team of five associates for mindWireless' largest revenue client. Developed ticket building standards (still in use today) to reduce ticket creation time/improve ticket resolution time. Thoroughly reviewed new client portal launches and assisted development team with debugging. Assisted with training of all new hires in the department (around 40 individuals).

Austin, Tx, Us

Hired for French language fluency to provide telecom help-desk services for French speaking enterprise clients. Responsibilities included troubleshooting mobile device malfunctions, assisting with portal questions, and consulting on general telecom best practice assistance in both English and French.

Arlington, Virginia, Us

Responsibilities included hiring and training sales associates and meeting corporate sales targets. I was assigned to an at-risk kiosk and grew sales volume by 30% to meet corporate targets in first month. I managed a team of three employees that I hired directly. I restructured daily kiosk procedures upon takeover to increase sales efficiency. I was the highest revenue earner within kiosk team at 40% of all monthly sales.

Arlington, Virginia, Us

Responsibilities included quick 5 minute sales pitches for $1,000 products as a demonstration of any of 25 different languages offered by Rosetta Stone. Required great interpersonal skills. I consistently set company state and national records for individual and kiosk sales performance. I also helped gross the majority of over $100,000 in kiosk sales in December 2008, the year’s highest sale record. I assisted in the recruitment process and led sales training for all new hires.

Data Analysis

Bachelor Of Arts (B.A.), Cultural Anthropology

High School Diploma