William Howard Email and Phone Number

Over 30 years of development experience and 18 years of management/lead experience. Strong record of success developing products and technologies to solve complex business problems and improve service delivery. Strengths include planning, security design/implementation, application support/development, project management, and experienced leading edge technologies. Excellent client relations and a reputation of client satisfaction delivering quality and reliable systems.Management Skills – Broad experience in technology assessment and deployment, team building, recruiting and retention; business planning and implementation, estimating and project management. Effectively communicates with managers at all levels and successfully incorporates information technology into business processes and systems.Technology Skills – Thoroughly familiar with state-of-the-art Internet services applications, development methodologies, client/server applications, object-oriented technology, programming; wide area networks; local area networks, technical services, computer operations, software quality assurance; database concepts, operating systems. Methodology Expertise – Experience with Information Technology Infrastructure Library (ITIL), Project Management (PMBOK), Unified Modeling Language (UML), and Microsoft Solutions Framework (MSF), Agile programming and rapid application development techniques, object-oriented methodology. Business Expertise – Experience in e-business and e-commerce, banking and loyalty industries.Specialties: LCS Accredited Trainer for the ITIL V3 Foundation