Walter Michalski Email & Phone Number

New Braunfels, TX, US

Austin, Texas, United States

• Orchestrated the integration of diverse software platforms for Customer Portals, resulting in enhanced usability, increased user engagement, and expanded company communication reach for clients. Conducted comprehensive.
• Spearheaded the transition to more advanced management platforms, boosting staff efficiency through automation and fostering improved integration with software partners.
• Conducted in-depth research across company departments, identifying operational pitfalls, and implemented strategic system improvements to enhance efficiency and standardize employee roles and company practices.
• Successfully improved the client reimbursement tracker, contributing to a 6% increase in company revenues and reducing each Accounts Payable's workload by 5 hours per month.
• Led the development of a cutting-edge collections automation, resulting in a 24% decrease in overdue customer accounts.
• Revamped statements within TOPS management software, achieving increased company revenues and decreased client expenditures. This initiative enabled the reallocation of funds to support other client initiatives.

Austin, TX

• Led a high-performing team in successfully transitioning over $2M between financial institutions, resulting in increased company revenues through innovative revenue-sharing programs and an enhanced customer experience.
• Implemented an efficient Strong Room Accounts Payable system, significantly improving company operations in processing invoices and reducing lag time for vendor payments.
• Played a key role in talent acquisition by conducting interviews, evaluations, and training sessions for new employees, focusing on management software, accounting tools, and company accounting procedures.
• Managed payments and charges for over 14,000 accounts, demonstrating strong problem-solving skills in resolving billing issues and ensuring customer satisfaction.
• Took on the responsibility of coding and processing vendor invoices for more than 100 clients, showcasing attention to detail and a commitment to financial accuracy.

Harker Heights, TX

• Successfully oversaw maintenance vendors for a portfolio comprising 750 residential units and 13 commercial units, ensuring optimal property conditions and tenant satisfaction.
• Spearheaded the development and execution of referral marketing initiatives, strategically acquiring new tenants and expanding the property portfolio.
• Independently implemented a proactive preventative maintenance program, resulting in a remarkable 32% reduction in maintenance issues. This initiative translated into substantial savings of approximately $110K.

Temple, TX

• Created product branding and marketing materials that generated $40,000 in sales.
• Assembled and gave client presentations that outlined timelines, costs, and materials to prospective buyers.
• Created and updated online showroom's product images, descriptions, and navigation.

Arlington Heights, IL And North-Central Texas

• Orchestrated the implementation, sales, and design of impactful directional advertising programs, leveraging a blend of print and search engine marketing strategies to drive tangible Return on Investment (ROI) for.
• Successfully secured over $81,000 in annual new business through strategic sales and targeted advertising campaigns.
• Demonstrated proficiency in managing annual advertising campaigns, overseeing a budget of $1.1 million and ensuring optimal results for clients.
• Surpassed sales objectives with remarkable achievements, including a notable 335% over the target in the 2006 Business to Business Project, an outstanding 1126% over the sales objective in the 3rd Quarter of 2007, and.

Kenosha, WI

• Provided tutoring support for lower-level students in Chinese language studies, offering guidance and assistance to enhance their language proficiency.
• Took the initiative to prepare materials and lead study groups for lower-level students, fostering a collaborative and effective learning environment.
• Actively contributed to classroom lessons and studies, assisting in teaching to facilitate a comprehensive understanding of Chinese language concepts.
• Innovatively created new marketing materials to promote the Carthage College Chinese program to prospective students.
• Spearheaded recruitment events for Chinese Language Studies, resulting in an exceptional 400% growth for the Carthage College Chinese program.

Morton Grove & Libertyville, IL

• Developed and implemented searchable databases for efficient organization, tracking, and auditing of customer records and personnel training records.
• Established a searchable technical information library to enhance efficiency in the creation of technical presentations, reports, and other publications.
• Authored and documented standard operating procedures for the company-wide disposition of confidential materials and customer records.
• Played a key role in generating and organizing expense report data, contributing to streamlined financial processes.
• Assisted in accounts payable and receivable duties, supporting the smooth operation of financial transactions.
• Designed and constructed marketing materials for new customer welcome kits, showcasing a creative approach to customer engagement and communication.

B.A., Marketing, Business Administration , Chinese Language

Activities and Societies: Delta UpsilonStudies included Marketing, Advertising, and Business Administration with a focus on China.

Texas Real Estate License, Real Estate

Successfully completed the initial courses to to take the TREC exam and receive an active Texas Real Estate License.