Bill Miles

Bill Miles Email and Phone Number

Creative C-Level Leader: Unleashing Innovation and Driving Results | Swiss Army Knife of Talent: Mastering Multifaceted Roles with Panache @ MGC Technical Consulting
Bill Miles's Location
Seattle, Washington, United States, United States
Bill Miles's Contact Details

Bill Miles personal email

n/a

Bill Miles phone numbers

About Bill Miles

Dynamic and accomplished Executive with a track record of success in developing and implementing strategies to optimize operations, achieving fundraising goals, and delivering positive customer experiences. A results-driven leader, I excel in managing special projects, improving productivity, and exceeding KPI goals. With expertise in accounting, benefits administration, and customer relations, I have a proven ability to prioritize effective communication and collaboration to achieve key objectives. Looking to leverage my experience and skills to drive success as an Executive in a high-growth organization.

Bill Miles's Current Company Details
MGC Technical Consulting

Mgc Technical Consulting

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Creative C-Level Leader: Unleashing Innovation and Driving Results | Swiss Army Knife of Talent: Mastering Multifaceted Roles with Panache
Bill Miles Work Experience Details
  • Mgc Technical Consulting
    Chief Operating Officer
    Mgc Technical Consulting Jul 2023 - Present
    Redmond, Wa, Us
  • Messenger
    Chief Of Staff
    Messenger Jun 2022 - Jun 2023
    Drive operational excellence as the Chief of Staff at Messenger Corporation by managing day-to-day operations, streamlining communication and collaboration, and facilitating the implementation of strategic initiatives. As a trusted advisor to the CEO and executive team, provide insights and recommendations to improve business performance and achieve key objectives. Additionally, play a critical role in supporting fundraising efforts, managing special projects, and providing leadership to ensure the company's success.
  • Northwest Administrators, Inc
    Manager Of Accounting & Eligibility
    Northwest Administrators, Inc Nov 2017 - May 2022
    Seattle, Washington, Us
    Led a department of managers, analysts, accounting clerks, and mail room staff in the operations of health and welfare benefits for over a thousand clients. Acted as client liaison for multiple high-priority contracts. Also served as a subject-matter expert, handling inquiries, developing action plans, and assisting with the preparation and dissemination of communications.
  • Conduent Hr Services
    Benefits Administration Manager
    Conduent Hr Services Sep 2014 - Aug 2017
    Florham Park, New Jersey, Us
    Led a team of 5 managers and over 100 employees in multiple customer service projects ranging from Inbound Phone, Chat and Email supporting retirement services for Boeing employees. Created and implemented KPIs, coaching plans, call flows, and center staffing procedures. Collaborated with clients to create standard operating procedures for all aspects of the benefits administration experience.
  • Convergys
    Customer Relations Manager
    Convergys May 2012 - Jun 2014
    Supervised a team of over 20 customer relations associates in communication and retention for AT&T. Partnered with ground level leaders to create a culture of excellence, allowing for increased KPI attainment, resulting in increased profitability for the project. Regularly collaborated with other senior leaders to strategize best practices to more effectively coach and motivate associates.

Bill Miles Skills

Team Building Training Management Customer Service Team Leadership Leadership Sales Time Management Performance Management Customer Satisfaction Operations Management Recruiting Process Improvement Store Management Inventory Control Store Operations Marketing Driving Results Microsoft Office Sales Operations Sales Management Project Management Project Implementation

Bill Miles Education Details

  • Scottsdale Community College
    Scottsdale Community College
    Film/Cinema/Video Studies

Frequently Asked Questions about Bill Miles

What company does Bill Miles work for?

Bill Miles works for Mgc Technical Consulting

What is Bill Miles's role at the current company?

Bill Miles's current role is Creative C-Level Leader: Unleashing Innovation and Driving Results | Swiss Army Knife of Talent: Mastering Multifaceted Roles with Panache.

What is Bill Miles's email address?

Bill Miles's email address is wm****@****min.com

What is Bill Miles's direct phone number?

Bill Miles's direct phone number is (888) 471*****

What schools did Bill Miles attend?

Bill Miles attended Scottsdale Community College.

What skills is Bill Miles known for?

Bill Miles has skills like Team Building, Training, Management, Customer Service, Team Leadership, Leadership, Sales, Time Management, Performance Management, Customer Satisfaction, Operations Management, Recruiting.

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