William Miller Email & Phone Number

Manage VSphere environment along with storage, backup and DR. All things server and application implementations for business processes throughout organization.

Madison, Mississippi, Us

• Resolve network, server issues(VMWARE 6.7 / Windows 2019 and etc) Manage system patches via SCCM and ManagedEngine integration. Server Deployments with Ansible Templates and Manually.• Manage and support the migration of on-premise infrastructure to Azure Cloud resources* Managed PureStorage FlashArray for VMWare environment and Cohesity Backup environment.* Deployment Manager and management of Rapid7 InsightVM and InsightAppSec instances, and other third-party other application like Titus Identifiers Servers.• Assist with migration of acquired companies to Vertex network and systems. (Raytheon to Vertex Migration and Support, 2022)• Manage all aspects of Azure Implementation and Secuirty (PIM and ect), Exchange, Office, Teams, OneDrive. • Work with consultant firms to implement major system projects that are beyond the scope of what we can do in house, as it relates to DOD requirments in an Azure GCC High Environment

Jackson, Ms, Us

• Resolve customer network, server, and workstation issues(Window OS/NOS 3.51- 11 Pro & NT 4.0- 2019)• Install and configure network equipment per customer requirements.• Design and present customer solutions per business requirements.• Create documentation and diagrams of customer implementations.• Implement wireless network solutions, i.e. Cisco Wireless LAN controllers, autonomous and lightweight access points.• Install WAN connections for new customer locations, i.e. MPLS.* Manage VoIP applications, i.e. RingCentral, Cspire Voip, Unity & Unity Express, Call Manager and Call Manager Express* Azure support and implementation, Meraki AP and SD-WAN support, RingCentral MVP Certified, Sonicwall implementation and support, Zoom Room implementation/support, DMS Support, Palo Alto Monitoring, Ansible, Office 365 implementation and support for various apps: Teams, OneDrive, Office, etc.

Responsible for all administration and support of Windows 2003-2016 Servers, Exchange 2007, Outlook 2007, VMWare 3.5i/4.1, Citrix XenApp 6.5, Office365 / Azure Administration For Exchange Hosting, Dell EqualLogic ISCSI Device, Riverbed Devices, Blackberry Server, Meraki AP and SD-WAN, PRTG Monitoring, Cisco Devices w/ Network Assist, Netware 5.1 servers, SQL 2005 database and all network peripherals such as, workstations, scanners, printers, network copiers and etc.; Responsible for the planning and implementation of case management, electronic trial systems, electronic Timeclock Plus server, DTE timesheet server, new computer hardware/software and etc. Manage employees and their functions, which consist of supporting over 125 client workstations, locally and remotely.Work with consultant firms to implement major system projects that are beyond the scope of what we can do in house, which consist of security, WAN, T-1 circuits and etc.Responsible for coordinating all training of new and existing staff members.Applications Managed:2003/2008 Windows O/SMicrosoft Exchange 2007Outlook Clients 2007XP/VII Windows O/SVMWARE VSphere 4.0Aderant 7.0 Time/Billing SystemWindows Sql 2005Trial DirectorSummationDMS TechnologiesDT Search 4/5Axiom DTE - Time Application Blackberry Server 5.0 Wordperfect Office 7/11/12/X5 - MS Office 97/2003/2007DOSetc.,Hardware Managed:HP ServersRiverbed DevicesRicoh and Canon CopiersScannersPolycom Video ConferenceCisco VOIP call Manager systemsHP Desktop systemVMWARE 4.0Video/Audio equipmentetc.,

Us

- Responsible for network implementation and management for FPD in 2012 Hyper V environment. - Manage all network peripherals used by Defender's office. Collaborate with U.S Courts in the implementation of new technologies, which will affect the Judiciary community and office.- Provide litigation support to Defenders for trial preparation and e-discovery assessment. - Assist investigator with the gathering of video evidence and video statement recordings. - Worked with NITOADs group on major projects for the Public Defenders national migrations from Lotus Notes to Office365 Hosted Exchange.- Responsible for security training of all employees through national CBTs.

Dallas, Texas, Us

- Responsible for network systems management and implementation in 2012 Hyper V environment.- Implementation and management of new Microsoft RDS Farm with load balancing and redundancy.- Managed physical security as it related to security entry cards and systems, along with video surveillance using Synology recording in the Class III Drug environment. - Implementation of Windows 2012 system with Autoclave software and hardware for new state of the art sterilization process.

Randolph Afb, Tx, Us

Responsible for troubleshooting network problems, software/hardware installation and configuration along with other PC/LAN technician task in a Banyan Vines environment.Responsible for upgrades of Air Force software that fit the specification of the Air Force missions and goals.Also responsible for training Air Force Personnel on Win95, and other software used by the Air Force.

Ridgeland, Mississippi, Us

Provide Novell and Windows network installation, administration and support to over 1500 healthcare professionals in over 40 states that implemented our 16bit and 32 bit healthcare and financial software package.Traveled to customers' site and configured all aspects of LAN infrastructure, which included cabling, switches, servers, workstation, software, and training.

Washington, D.C., Us

Contract PositionFacilitated the deployment and support of DUC (Delivery Unit Computers) sites for the Mississippi District, any other PC deployment related projects, which involved the U.S Postal system.Provided on-site and telephone support to various field offices within the Mississippi Post Office domain. Responsible for solving and analyzing hardware/software problem, and network configurations problems, along with Novell Netware administrative task.

Bachelor'S Degree, Computer Science

Computer Network Operations Specialist, Computer Network Operations Specialist

Technical Training, Computer Systems Operation Specialist

Bachelor Of Science, Computer Science (Information System)

Apprentice Electrician, Apprentice Electrician

Apprentice Electrician, Apprentice Electrician