Wendy J Moulder, Cmca Email & Phone Number

Sacramento, California, United States

Lincoln, California, United States

North Carolina, United States

Vacaville, California, United States

➤ Manage a 1,153-unit association property that is a 55-year-old restricted for single families, working with 5 board members, 2 advisory boards, 6 committees, and 8 clubs, transforming it to a properly managed community.➤ Oversaw major community improvements including planning and delivering a $1.4M fitness center, overseeing the entire project, and planning and implementing the installation of solar panels in Town Center to eliminate electric bill.➤ Executed contracts and installation of 2 regulation-sized bocce ball courts, oversaw contracts as well as vendor work for new gate and alarm systems throughout Town Center and the RV Storage Lot.➤ Handled all human resources functions for community staff including recruiting, hiring, performance appraisals, disciplinary actions, and terminations as well as handled payroll processing and approvals.➤ Conducted regular inspections to ensure compliance with the association's governing documents as well as successfully revised and combined 16 sets of CC&Rs into one and completed significant revisions to policies and rules.➤ Oversaw all aspects of association financials including budgeting and reporting, implemented new insurance programs to save the association money, supervised CPA audits and reserve studies for association best outcomes.

Roseville, Ca

➤ Managed multiple HOAs including a 150-unit association with 7 board members and 11 committees, assisting all company portfolio managers from 65 associations, overseeing all aspects of operations and maintenance on behalf of the Board.➤ Worked closely with service providers to ensure all common areas were safe, well maintained, and properly insured while ensuring contracts for services are appropriate, competitive, and perform according to specifications.➤ Provided a high level of customer service including timely answering of phone calls, responding to emails and other correspondence, answering homeowner questions, and going the extra mile to assist clients/members.➤ Managed accounts payable to ensure invoices were paid correctly and only when services were verified as well as implemented and managed a professionally aggressive assessment collection policy that adhered to the association's documents yet delivered results.

➤ Supervised 9 property management companies within 3 states, analyzing and developing strategic marketing efforts to generate improved revenue, meeting and exceeding corporate goals within 4 months, increasing revenue by 80% and customer base by 100%.➤ Worked with community leaders and the corporate office to develop and coordinate meetings with clients, providing information or delivering presentations to support regional marketing efforts and generate sales.➤ Managed and oversaw marketing budgets for running new campaigns and maintaining existing campaigns, analyzing their performance based on metrics/KPIs while using data analytics to organize and interpret campaign data, visualizing that data for presentation to stakeholders for decision-making.

➤ Administrative Assistant to Homeowner Association Managers. ➤ Heavy phones, violation letters, architectural application, work orders, maintain homeowner communication database for 3,000 plus homes.

➤ Front Receptionist/ Administrative Assistant, heavy phones, all constituent correspondence in regards to database updates, letter distribution and response letters. ➤ Distribution of mail, bill tracking and organization of events in the Capitol and District located in San Francisco.

➤ Front desk receptionist, assistant scheduler and personal assistant to assembly member. ➤ Answering of all constituent telephone calls, correspondence to constituents, bill tracking, scheduling for assembly member including all travel, meetings and assembly committee meetings.

➤ Computer Operator/Key Data Entry 75 WPM ten key and reverse ten key. ➤ Printed and distributed all invoices and orders for customers. Ran accounting reports and inventory reports.

Legal Assistant, Legal Assistant/Paralegal, Gpa: 4.0

Activities and Societies: 2006 President's List/Dean's List

Associate'S Degree

Pre-Dental Hygiene Program