William M. Email & Phone Number

United Kingdom

London Area, United Kingdom

As a pivotal figure in managing a major commercial contract with ‘WPP’, spanning 50 countries, I orchestrated the lifecycle from the time contracts are signed by tracking project status, providing commercial input on the impact to the revenue on the account, all the way through to invoicing, ensuring seamless operations. My contributions have been instrumental in elevating global operations and refining the execution of commercial contracts. I’ve spearheaded innovative initiatives that have significantly reduced the time from service delivery to invoicing, proactively adapted contracts to meet evolving project demands, and fortified stakeholder relationships through dedicated engagement and solution-oriented approaches.

As an Operations Manager at IBM, I've been instrumental in optimising global operations and supporting with the amendments to existing contracts. In this role, I've led initiatives to reduce delivery-to-invoice times, mitigate project issues related to contract modifications, and enhance stakeholder relations.

London, England, United Kingdom

Business Analyst tackling complex projects, planning and scoping analysis work, working on the whole business change spectrum including software development and operational change. Co-ordinating best practice requirements definition and management. Understanding detailed business operations and helping stakeholders to understand creative and effective technology solutions. Works with Agile and traditional analysis.

London, England, United Kingdom

As a Sales Specialist at Sky, I trained and integrated 500+ advisors across multiple locations, consistently exceeded sales targets and managed high-level escalations. Provided data-driven insights to support sales and marketing decisions.