W. A. Nicola Email & Phone Number

Buena Park, Ca, Us

Southern California

With 40 years of telecommunications expertise, I represent Tel Com Sales Group, providing technical support and training for AFL Fujikura and Apex fiber splicing products in Southern California, specifically for the AT&T client. Tel Com Sales also represents Fluke Networks products, FlexScan OTDRs, and Jonard Products. My role involves ensuring the highest standards of safety, performance, and efficiency in all telecommunications projects, leveraging my extensive experience and relationships to deliver comprehensive solutions and training.

Dallas, Tx

Coaching and instructing in Bell System Outside Plant Safety practices and pole climbing.

California And Nevada

Represented Amphenol Network Solutions in a Pioneer capacity, supporting AT&T MDU solutions in the West. Amphenol Network Solutions (formerly All Systems Broadband) provides fiber splice boxes, slack storage boxes, and fiber serving terminals throughout the AT&T network. My responsibilities included delivering ANS product presentations throughout California and Nevada, assisting in product expedites, and providing feedback from the AT&T client organization to Amphenol's engineering staff in Raleigh, North Carolina.

Buena Park, California

Gonzales, Louisiana

Coaching and instructing Bell System Outside Plant Safety practices and Pole Climbing

San Ramon, California

Coaching and instructing in Bell System Outside Plant Safety practices and pole climbing.

Retired

Professional ExperienceAT&T Learning Services, Tustin, CaliforniaSenior Training Manager – Delivery2000 – 2015Designed and delivered technical content to customer-facing technicians across a 22-state region. Disciplines included U-verse, Installation and Repair, and Construction & Engineering.Led Train The Trainer sessions for core and contract instructors in all facets of Installation & Repair and Outside Plant Safety curriculum.Project Manager in Southern California for Contingency Planning initiatives in 2009 and 2012.Project Manager in Southern California for the Winter Hire Variable Workforce Initiative.Managed San Diego and Tustin learning centers in Southern California.Served as Subject Matter Expert Instructor for Bonding, Grounding, and Noise Mitigation.Consistently ranked at 100% in Customer Satisfaction Surveys from client organizations (2014-2015).

In various outside technicial, customer facing titles, my responsibilities included:The placing of aerial and underground copper and fiber cable. Performing various jobs with copper splicing and splicing fiber splicing. I performed construction work such as digging holes, placing cable, air pipe and inner duct in various types of conduit systems and open excavations. I worked with heavy duty power equipment and small tools in the installation, repair and maintenance of outside plant facilities. This included the use of ladders, aerial lift trucks and pole climbing gear.

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