A global financial services and insurance corporation headquartered in Berlin Germany with multiple product offerings with 144k+ employees worldwide.• Developed innovative procedure using existing technologies to reduce actuary product validation time by 75%.• Collaborated with BPA’s and BA’s on annuity projects to ensure clear and concise requirements.• Led a diverse cross-cultural team as Agile scrum master, fostering inclusion and respect.• Facilitated test data creation across multiple platforms, decreasing testing time by more than 10%.• Supported legacy AS/400 ( iSeries ) systems financial product updates.• Led a 75% reduction in validation time by designing a risk-focused process using existing tools.• Quality Assurance for financial product updates, changes, and enhancements on legacy system.• Partnered with BA’s and BSA’s to validate test strategies and cases aligned with risk controls.• Served as Scrum Master for a global team of 12+, boosting onshore and offshore collaboration.• Achieved a 10% reduction in testing time by efficiently creating test data across multiple platforms.• Collaborated with teams to close control gaps, using SQL to streamline test validation.TECHNOLOGIES: SQL, DB2, RDBMS, Excel, PL/SQL, AS/400 (iSeries), Polarion, Sharepoint, Teams, Selenium

A loyalty marketing company headquartered in Minneapolis MN, servicing the consumer and business banking industry. Specializing in offering rewards based on spending with fewer than one hundred employees.• Managed project onboarding, mapped user journeys, and coordinated backlog/sprints with development teams.• Improved onboarding efficiency by 20% and reduced errors by 15% by creating Confluence templates.• Enhanced testing efficiency by 10% by training QA team on advanced desktop and mobile testing strategies.• Ensured HIPAA compliance by vetting third-party email providers during client transition to Salesforce Marketing.Technologies: HTML, Google Developer Tools, Confluence, Jira, HIPPA, WCAG 2.1(AA), Section 508, Slack

A global travel and leisure corporation headquartered in Seattle WA, spanning multiple travel brands with over 17k+ employees.• Boosted app stability and user engagement by 10% by prioritizing critical defects and refining QA processes.• Cut manual test case execution by 15% by creating streamlined process docs, enhancing efficiency and risk controls.• Managed communication for 5,000+ users, ensuring timely defect resolution for internal mobile triage distribution list.• Improved defect resolution time by 15% through developing and using email triage templates.Technologies: iOS, Xcode, Git, Splunk, Confluence, Jira, Charles Proxy

A digital marketing company headquartered in Minneapolis MN, delivering innovative brand experiences by merging hardware and software technology with fewer than 250 employees.• Promoted to manage QA team while serving as Business Analyst, showcasing leadership and analytical skills.• Boosted team productivity by 10% by turning complex requirements into clear, actionable user stories.• Managed and trained a 4-member QA team, integrating risk management early in the project lifecycle.• Enhanced project outcomes by aligning QA processes with project management, focusing on risk mitigation.Technologies: HTML, iOS, Android, Litmus, Git, Magento, Jaws, Chrome Developer Tools, WCAG(2.1 AA)