Richard Wolfe Email & Phone Number

Cambridge, Ma, Us

Cambridge, Ma, Us

Roll out Planisware timeline and resource management to a large pharmaceutical operations and technology group. Design and develop end-to-end timeline template to support scheduling, resource forecasting, and reporting. Migrate legacy timelines from MS Project and Excel to Planisware. Roll out resource management practice to portfolio management, regulatory, supply chain, quality, and engineering/technology groups. Lead interactions with groups to develop resource demand forecasting strategy (manual vs. algorithmic), develop detailed algorithm drivers and requirements. Lead interaction with IT and third party developers through equation development, testing, user verification, and deployment. Provide individual, hands on hyper-care support for new resource managers.

Collaborating with UAT Lead, planned and facilitated User Acceptance testing for a major global Enterprise Project Management system (Planisware 6.2). Developed significant improvements to UAT issue tracking approach and system as well as visualizations enabling team to track progress and focus effort. Developed integrations between Excel-based systems used for requirements, system test, and UAT.Facilitated process improvements to optimize understanding and collaboration between business, IT, and vendor.

Durham, North Carolina, Us

Helped transition business-based system services group from GlaxoSmithKline (GSK) to Parexel as a result of GSK closing R&D operations at Research Triangle Park, NC. Eliminated GSK's RTP-based support costs for clinical patient-level data sharing systems by transitioning support tasks to other providers.Found opportunity and formed team of experienced ex-GSK staff to contribute as subject matter experts on a high-profile Enterprise Resource Planning (ERP) project.Coached and encouraged staff through difficult transition. Designed and implemented an integrated SharePoint environment to support transitioning GSK staff. Trained staff in using and developing new SharePoint sites. change management | team leadership | catalyst | coaching | training | team player | system quality | system support | web design | SharePoint

Brentford, Middlesex, Gb

Drove system quality and set up support for the first-in-industry solution for sharing anonymized patient-level clinical study data with researchers world-wide. Worked with vendors and other pharma companies to develop shared quality practices and common support model. Developed detailed metrics visualizations to measure performance of operational processes, highlighting bottlenecks.Provided business leadership for IT projects that were largely outsourced, ensuring overall solution quality, facilitating outcomes across IT groups, vendors, and offshore resources. Led continuous improvement efforts for enterprise project management systems and processes.change management | team leadership | outsourced global projects | system quality | system support | vendor management | customer support | help desk | software as a service (SaaS) | ideaPoint | Clinical Study Data Request (CSDR) | Clinical Trial Data Transparency (CTDT) | SAS Drug Development (SAS DD) | facilitation | visualization | Spotfire | enterprise project management (EPM) | Planisware | system documentation | continuous improvement

Brentford, Middlesex, Gb

Was a key thought-leader and designer on a global team that redesigned, standardized, implemented, rolled out, and supported integrated, enterprise-wide project and portfolio management practices, processes, and systems. Designed and implemented the first standardized work breakdown structure (WBS) and set of standardized work packages representing work across all disciplines for pharma R&D projects. Led the design, configuration, implementation, and roll out of first-ever R&D-wide enterprise project management (EPM) system (Planisware); developed and delivered training and led the development and implementation of support structures.Developed an information framework (business object model) reflecting ideal business processes and integrating all pharma R&D project and portfolio information; evangelized broadly and successfully to business and IT leaders; it became the basis for the business vision for integrated enterprise project management and subsequently the R&D IT information architecture and conceptual data models for project/portfolio related systems.change management | change agent | influencing decision makers | business process design | business requirements analysis | customer-centered design | system design | vendor management | team leadership | global teams | cross-functional teams | project management | portfolio management | system quality | system testing | training | enterprise project management systems (EPM) | Planisware | Microsoft Project | business information modeling | object modeling | database design | system support and quality | continuous improvement

Master’S Degree, Computer Science

Bachelor’S Degree, English Literature