Wolfgang Dorsch Email & Phone Number

Troy, Michigan, United States

Delivery Excellence Lead in our Pricing Practice for Automotive, Industrial, Agricultural, and Heavy Equipment, with over twenty years of in consulting and program/project management experience. Clients value my ability in realizing impact through an action-oriented approach while applying critical and strategic thinking to the issues they face. Continue to focus on Aftermarket Growth, Sales Enablement and Warranty/Service Operation Optimization to help drive Sales Revenue, Gross Margin/Profit, and Market Share.

Working primarily in Aftermarket Growth, Sales Enablement and Warranty/Service Operation Optimization to help drive Sales Revenue, Gross Margin/Profit, and Market Share for clients in the Automotive, Trucking, and Industrial Equipment industries.Program Lead or Subject Matter/Industry Advisor for eCommerce Strategy & Platform Assessment, Dealer Parts Sales Enablement, Reman Parts Growth Strategy, AI/ML-Based Contextual Sales Agent Support, and OCR/AI/ML-Based Warranty Rate Review projects, and for our North America Industrial - Data, Cloud, and Digital initiatives.

Directed projects, led and coordinated client, internal, and offshore teams, and participated in or drove sales efforts for Fortune Global 500 clients in the industrial, automotive, financial services, and natural resources industries.Sampling of work includes Parts eCommerce Strategy, Dealer Sales Enablement and Process, Parts Pricing and Profit Optimization, as well as Market Opportunity and Growth Strategy projects.

High Performance. Delivered.Accenture Operations and Process Transformation takes an end-to-end approach to achieving excellence in execution. We drive measurable business benefits that transcend cost-cutting to deliver a true “execution advantage,” swifter, simpler and more flexible responses, and rigorous process execution across the enterprise to ensure certainty of outcomes.

Business Management Consulting Services - Delivering Performance ExcellenceBusiness Strategy - Operations Excellence - Project Management - Organizational DevelopmentManaged multiple projects, applied process improvement methodology, and created scoping and strategic business development materials for potential clients. Site engagements included several projects for a regional hospital system. Directed and facilitated multi-disciplinary client teams to improve operations, drive efficiencies, implement sustainable solutions, and negotiate agreements with service providers.

Provide consulting, representation, construction administration, and architectural services to private and commercial customers. Projects:Hospitality & Convention FacilitiesMedical & Treatment FacilitiesEducational & Religious FacilitiesResidential New Construction, Remodels & AdditionsCommercial Remodels & AdditionsRetail & Service Facilities

Managed operations of Great Lakes and Rocky Mountain product development and production teams. Responsible for nineteen divisions across ten states. Exercised partner authority for regulatory and specification compliance. Scope of responsibility included staff development, compensation planning, department efficiencies, and managing value engineering and product line simplification.Projects:Single Family Residential DevelopmentsMulti Family Residential DevelopmentsActive Adult Residential DevelopmentsRecreation & Community CentersPool Houses & Swimming FacilitiesPre-fabricated Residential Construction

Supervised architectural production team and directed outside consultants. Responsible for prioritization, coordination, tracking, and ensuring the timely completion of design and construction documentation work. Selected to a number of corporate taskforce teams and manager development programs. Led and expanded departmental employee training efforts.

Developed standardized area and division drawing sets, specifications, and details. Recognized as subject matter expert on construction methodology, product specification, FHA, ADA, Building Codes, Municipal Ordinances, and Fire & Life Safety, serving on best practices committees for those topics.

Responsible for the architectural team and outside consultants, and supporting Sales and Construction in an integrated Design/Build business model.Projects:Residential additions and remodelsCommercial remodels (Medical Centers, Office Spaces)

Increased scope of responsibility from CAD Support to Project Architect for multiple projects, charged with maintaining established budgets and timelines. Projects ranged from small commercial remodels to multi-million dollar industrial facilities.Projects:High Tech R&D FacilitiesEducational FacilitiesRecreational FacilitiesIndustrial FacilitiesAuto DealershipsRetail SpacesAdaptive Re-useCommercial Office SpaceWarehouses & Transfer FacilitiesPre-Engineered Buildings

Mba, Strategic Management

Bachelors, Architecture

Activities and Societies: Tau Sigma Delta Honor Society; Phi Kappa Theta (Social Chairman & Treasurer)

Education record