Wolfgang Felske Email & Phone Number

Greater Atlanta Area

- Provide remote and on sight customer support and services specific on electromechanical measuring systems with customer specified solutions typically found in the bottling industry.

Greater Atlanta Area

Project Bank of America, Configuration Change CoordinatorProviding Configuration Management and Build and Deployment services for software development teams throughout the testing life cycle. Evaluated technical requirements and trained and directed team members to execute daily tasks and reported all results, updates, and project status to Project Manager and client personnel.- Identify the CI’s and Baseline configuration for an application and maintain standard image in all… Show more Project Bank of America, Configuration Change CoordinatorProviding Configuration Management and Build and Deployment services for software development teams throughout the testing life cycle. Evaluated technical requirements and trained and directed team members to execute daily tasks and reported all results, updates, and project status to Project Manager and client personnel.- Identify the CI’s and Baseline configuration for an application and maintain standard image in all environments/pipelines (QA, CIT, SIT, PT, TT, Prod etc.)- Communicate & Co-ordinate the new, planned and pending CI changes to different teams and review all configuration changes that need to be implemented across multiple pipelines and engage EM&S to schedule retrofit. - Document change details. Follow through to ensure that the change is completed within scope and ensure that the configuration change is coordinated with the code deploy if there are dependencies. Show less

Greater Atlanta Area

Key Engagements: Bank of America, Software Configuration Management: - Served as team lead in America to supervise an offshore team in India; provided instruction and support to team members on 30+ applications. Wrote training manuals for client as well as software design team.- Built Enterprise Archive (EAR) files using Rational Application Developer and utilized ClearCase, FTP, ANT, Putty, WebSphere, and UNIX to manage and merge application code.- Migrated data through… Show more Key Engagements: Bank of America, Software Configuration Management: - Served as team lead in America to supervise an offshore team in India; provided instruction and support to team members on 30+ applications. Wrote training manuals for client as well as software design team.- Built Enterprise Archive (EAR) files using Rational Application Developer and utilized ClearCase, FTP, ANT, Putty, WebSphere, and UNIX to manage and merge application code.- Migrated data through several different testing life cycles; composed software base lining, building, staging, and deployment for 30+ applications for the Consumer Platform and Commercial Banking Platform with a success rate of more than 98%.Bellsouth/AT&T, Genesis Call Routing Project: - Conducted design enhancements for BellSouth’s Interactive Voice Response (IVR) and Computer Telephony Integration (CTI) applications with 2 team members to support 5K call center agents and 500K calls per day. - Verified and updated back-end data with Oracle SQL Plus and Oracle 10g on a UNIX server; maintained 24/7 operations within an on-call environment.Bellsouth/AT&T, DSL Production Support: - Entered data into database for both new and existing DSL customers; trained and coached new teammates to perform complex processes according to company standards and industry best practices.- Billed DSL accounts using several applications such as MCDB 98, CCTool, Strider, and Kintana; assessed and resolved trouble tickets using PeopleSoft REM. Show less