Wolfgang Hellwig Email & Phone Number

Winkel, ZH, CH

Zuerich

As an Engagement Manager and Senior IT Consultant together with an high expierenced Senior Consulting / technical Team we work as a professional Work-Bench / SWAT Team for Partners as well as for Key Account customer's in Switzerland and in Europe on their business critical and strategic IT-Projects. Together with our Partners we took over General Supplier.

Customer focused technical sales professional. Closely work with the sales account management team to develop, drive and support the customer relationship. Influences overall technical and architectural decisions at the highest levels within assigned accounts/territory. Owns and manages the overall solutions architecture, identifies technical risks and.

Assembling / Operation / Optimization of Customer Datacenters with Technologie and Services from Sun MicrosystemsManaging of ten employee associate in the area Presales and Consulting Interacting and relationship holder with key customersInvolvement in complex RFI, RFQ's and Design of Customer SolutionsCharge of content and commercial planning in the area.

Consulting business – Account: German Telecom Provider Customer Satisfaction in the Area of Professional Services DeliveryControlling and Timing of the Professional Services Delivery for the Account: German TelecomAcquisition of new service business segments with the German Telecom Account Management Team

Strategy, sales and delivery of Services, Customer and Partner Satisfaction, Service / Product Portfolio Management, Forecasting the customer demand, Managing of six Industry architects and Enterprise strategy consultants, Acquisition / solution design / delivery of Projects in the Area of System Management Solutions

Securing the readiness of operation and system functionality in dependency of existent Service Level Agreements ( means Hardware Availability, OS Systems (SCO Unix, Solaris), Databases (Informix Standard Engine and Online), Backup and Restore Systems, Production Processes and Procedures) Securing the physical and logical Data security in the Unix System.