• Partnership Management• Product Globalisation Strategy• Service Provider Management• Customer Consulting• Team Leadership

• Product Management• Customer Consulting• Project Management• Team Leadership

• Product Management• Product Development• Development of a Success Tracking Mechanism• Service Provider Management• External customer interaction as a consultant for P2P processes• Team Leadership

• Product Development• Service Provider Management• Leadership

• Managed end to end manual client Spend Analytics Process as a Sales Support tool for various customers across Segments of Global Commercial Card EMEA driving customer satisfaction, timeliness and analytical quality• Outsourced processes to external service provider, including capability assessment, contract negotiation and SOW, ongoing provider management and evaluation

• Planned and executed investor relations communication strategies in the context of IPOs• Created Investor Relations materials (Annual Reports, Prospects, Brochures) including copywriting, liaising with customer, creative agency and print• Facilitated press conferences, journalist contacts and media events as part of integrated communication strategies

• Data Collection and Reporting on Department Financials as well as Project Profitability & Project Resource Allocation• Supervision of Project Delivery TeamsTeam Leader, Media Resonance Analysis, 2002 - 2004• Design, Execution and Report Delivery/Presentation of Media Resonance Analyses for customers in the Banking, Travel, Transport, Energy and Utilities sector driving customer satisfaction and project profitability