William Oliver Email & Phone Number

Freiburg , De

Chief Operating Officer of Mesalvo GmbH, a 430 employees healthcare software development company based in Germany #4 in the EMR Market. In the role of COO working closely with the Mesalvo’s investors and board of directors to set the strategic direction of the company and business groups. Serving as the Managing Director of Corporate Operations and the Geschäftsführer of Mesalvo Freiburg, Mannheim, Bochum. Acting as the strategic and tactical link between the different umbrella companies and departments of the organisation.As the highest-ranking executive in the company, responsibilities include all client facing functions as well as partnering with other executive leaders on operational line management across all companies and business units. Together with a newly hired and acquired leadership teams, accomplished a turn around and integration of the Meona group in under 8 months. Transitioned from turn around to defining and driving the overall company strategy and direction of an organisation day to day. Redefined development and implementing software development methodologies, product management alignment, implementation methodologies. Hiring an increase of 30% to support backlog project, bug reduction, and increased capacity in development. Implemented policies to ensure that the organisation will meet the goals determined by the investors and board of directors. Actively monitoring the Mesalvo’s performance indicators and any budgetary and financial activities. Responsible for the hiring of the executive team as well as the appoint the managers and department heads. Continuously identify cost-cutting measures to improve the operations and performance to meet the organisation’s goals.

Kansas City, Missouri, Us

Key member of a strategic team focused on business development and building productive relationships with clients to expand Cerner's footprint in new markets. Worked closely with Cerner services leadership teams, applied Cerner’s principles and methodologies into daily operations, and identified business needs. Successfully expanded several established relationships in addition to being recognized as a first-contact for issues related to consulting and/or client implementation projects. • Member of the Key Accounts Public Procurement Team which had a specialty focus on market expansion, services delivery, implementation, and programme execution • Developed and Maintained governance relationships with the C-Suite executives for the existing business and new programme development• Transition Executive from the procurement process into contract execution• Coordination and Executive of pulling technical, implementation, solutions specialties teams from around the globe for the specific needs of each of the new Nordic contracts• Managed the Norwegian key accounts and the local business• Coordinated the completion of global bids in a variety of areas including Finland, Singapore, Ireland, and various parts of Sweden (Stockholm, Finland, etc…)

Kansas City, Missouri, Us

Interim RolesCOO Nordics - 2016-2018General Manager/Country Manager – Sweden 2018-2019Key member of Cerner’s global leadership team within the premier healthcare software and services company worldwide. Accountable oversight daily operations for the Nordic Region for each new market entered. Responsible for development of the sales & operations programs for the Nordics including operational modifications of implementation services, intellectual property, and the operational support of both legacy systems. Instrumental in locating, hiring and training the permanent local executive leadership. Closed the 3 largest healthcare IT contracts in Europe in the last 5 years. Currently ramping up the same operations for the Finnish market.• Sales and operational leader for the closing and transition to operations of Central Finland (Aster) in 2020.• Partner in closing multi-million-euro deals including contracts for 8 years (8-year extension option) for the Region Skane Sweden and a $250MM dollar contracts for 10 years (8-year extension option) for Region Vasta Gotland.• Planned and executed the expansion of new location which staffed 70 employees along with leading an expansion of an existing location from 70 employees to over 150• Maintained accountability for 6 legacy products which accounted for 26% of the EMR market share and 90% of the Obstetrix market in Sweden • Attained a 916% booking margin and 305% increase in earnings by building relationships with new clients and capitalizing on areas of opportunity • Awarded Global Client Executive of the Year (2018) and Chairman’s Club, (2018) both in the top 1% of the company’s 30,000+ associates. • 2008, 2009, 2010, 2011, 2016, 2017, 2018, 2019, 2020. Cerner 100% margin attainment club for exceptional sales performance. (2011 – 2014 no sales target)

Kansas City, Missouri, Us

Executive Leader within a three-facility community health system located in Birmingham, AL focused on leading IT, strategic planning, and financial operations. Managed a $multi-million dollar contract that included an annual capital IT budget of up to $14MM in addition to handing PMO, helpdesk, business intelligence, and infrastructure functions. ➤Improved processes surrounding vendor management, technology education/training, business continuity, and disaster recovery planning by conducting research regarding current trends and technical risks➤Attained 93% Physician adherence, across 3 individual facilities, for a new Physician Order Entry process along with achieving 100% compliance of a new process related to full nursing documentation and bedside bar coding ➤Obtained 97% positive help-desk customer satisfaction scores (2012) and integrated a full ITL process for all areas of IT throughout the organization ➤Part of the Cerner Awarded Best in KLAS #1 ranking for outsourced IT departments in addition to being a Top 20 Finalist for best healthcare IT department (2013) by Healthcare IT News

Kansas City, Missouri, Us

Led strategic operations related to building and enhancing existing client relationships while simultaneously improving operations, economic performance, and Cerner system integration strategies. Identified and planned project requirements, developed implementation timelines, and created solutions for technical/operational issues. ➤Managed a project for Baptist Health System in Jacksonville, FL which included the rollout of the full Millennium Suit for 4 large-scale hospitals, resulting in Cerner’s first paperless hospital➤Facilitated a 3-year project focused on created the Northeast Florida health Information Exchange which required working closely with C-level executives, executing data-sharing agreements, and leading a data exchange pilot program for medical records at both Baptist Health and Duval County➤Awarded Cerner Premier East Rookie of the year (2008); Cerner Premier East #1 CRE (2009), and Cerner Masters (2010)

Overland Park, Kansas, Us

Director of Implementation Support Sr. Project Manager Strategic Leader and Project Manager within a successful provider of commercial software that specialized in healthcare organizations such as hospitals, pharmacies, and behavioral health organizations. As a Director, spearheaded both operational and strategic tasks related to process development, training/coaching, and process improvement. ➤Created Wiki-based knowledge management tools which improved staff engagement in addition to utilizing a PBX call-tracking system which increased ticket management efficiency➤As a Sr. Project/Program Manager, attained 100% client success for over 30 new system installations for clients across the United States➤Served on steering committees related to customer satisfaction, KLAS ranking, due diligence, and strategic acquisition evaluation in addition to serving on the internal systems selection team

Nashville, Tn, Us

Nashville, Tn, Us

Bachelor Of Science - Bs

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