Engineering Manager, Payments
Current• Assumed managerial responsibility of the Payments team, implementing process improvements thatachieved a reliable sprint velocity with a coefficient of variation of 1.57% for the past 3 sprints,ensuring consistent and predictable delivery.• Oversaw the Payments team’s 2024 Q1 initiative to redesign a monthly report for merchants toobserve payment processing fees, resulting in a 65.9% decrease in support tickets related toinquiries about fees.• Supported the maintenance and enhancement of the Stax Pay payments APIs, enabling theprocessing of $23B in payments for over 22K businesses and software platforms to date.• Served as the primary engineer in cross-functional meetings to refine requirements of a Q2 projectwith executives at partner ISVs, securing a partnership deal generating $1.7M in revenue in the firstyear.