- Utilize various systems and reports to ensure timely, accurate payroll and personnel processes for employees, including time reporting input, adjustments, accruals, researching and resolving errors, interpreting policies and contracts, and ensuring compliance with personnel and payroll policies.- Coordinate and ensure accurate timely processes for mass hire transactions, organize meetings and trainings, develop new documents and procedures as necessary.- Maintain employee information into UCPath and other HR systems for new hires, change of status, terminations, and ensuring that the data is correct and consistent.

- Managed the ServiceNow human resource portal system of over 60 campus departments in providing reliable, high-quality administrative support to faculty, academics, staff, student employees, and retirees on campus in ensuring basic employment needs are met.- Assisted with processing emails, small research projects, and digital filing in accordance with FERPA compliance and university policies.- Analyzed and processed complex sets of data entry in handling tasks and cases regarding equity increases, supervisor changes, stipends, extensions, and reclassifications.

- Led the outreach and partnerships team in serving as the Transfer Student Center liaison for outreach requests through strategic partnerships and professional presentations. - Oversaw the transfer mentorship program in recruiting and matching new transfer students with continuing transfer students. - Developed and facilitated mentor meeting workshops of professional networking, resume workshop, and skill development. - Managed the progress and development of over 150 mentors and mentees in best guiding and providing them with resources and support within the transfer community.

- Enhanced the candidate experience through developing a career page expansion project for candidates to get the opportunity to learn more about Intermedia through promoting the employer’s branding and culture. - Assisted with providing resources for managers, mentors and new hires to maximize success at Intermedia while creating a consistent & engaging on-boarding experience globally.- Strengthened the on-boarding experience through researching and presenting best practices and reviewing new employee learning plans.