Emma Wong-Stephens Email & Phone Number

Mountain View, Ca, Us

I manage expansion and engagement for Google's global Product Experts Program. The Product Experts community is made up of Google superuser who are passionate about helping fellow users in our Help forums.Select Accomplishments: • Emceed and moderated presentations across 3 Product Experts Summits in NYC, Dublin, and London • Recruited 13 speakers for our PE Summit Keynote & General Sessions• Launched the PE Community Corner (global newsletter in 24 languages)• Launched the PE Program User Study Program • Revamped the Product Experts Mentorship Program • Revamped the Product Experts Academy (monthly onboarding event)

Oakland, California, Us

I choreograph and lead a weekly strength and fitness class at an incredible, inclusive, and vibrant woman-owned studio. Check out my classes on Wednesdays at 5:15PM!

What started out as a travel blog (www.theweekendabroad.com) has transformed into travel and food content at www.instagram.com/_emwong_ where I share my adventures in good eats and affordable vacations. I work with small local restaurants to larger brands to help tell their stories and promote their newest launches. Clients include: OMNI Hotels, Autograph Collection Hotels, Klean Kanteen, Visit Berkeley, and Visit Morgan Hill to name a few. Additionally, I manage social media strategy and growth for restaurants and local brands (including those in the real estate, fashion, and fitness space). I specialize in creating your brand look & feel, executing a thoughtfully curated social media feed, and bringing in content creators to spread the word about your business.

San Francisco, Ca, Us

I manage marketing, events, content strategy, and partnerships for Yelp's third largest market in North America, which I was able to maintain as the most engaged community in 2020 during the pandemic, and still continue to maintain as one of the top active and engaged communities. I also recruit, onboard, retain, and incentivize Yelp's superusers and influencers.Select Accomplishments:• Have pitched, planned, and hosted 125+ unique community and superuser events/experiences to date• Grew @yelpeastbay's Instagram following by 10k followers (186%) before we merged over to @yelpbayarea • Connect with 60+ business owners and partners (including tourism boards and chambers of commerce) per month, which result in impactful events and partnerships• Have given 12 presentations across 9 Community Manager conferences and boot camps on success in events, engagement, large scale marketing campaigns, exceeding expectations, and time management

San Francisco, Ca, Us

I connect great local businesses with the East Bay's vast and diverse community of 2m+ residents and Yelpers through the execution of unboring events, partnerships, and digital/content marketing campaigns.Select Accomplishments: • Planned 4-7 5-star exclusive influencer events per month to help promote great local businesses and create loyal brand fans • Executed 30+ marketing partnerships and sponsorships per year to generate Yelp and Yelp Elite Squad (yelp.com/elite) awareness and growth• Innovated our department's email marketing strategy by creating the "1k Reviews Club" and "#SavedBytheBiz" features• Led a group of 30+ other Community Managers across North America to plan their own market's Local Adventure Challenge campaigns (a large scale marketing initiative that I helped pitch and grow from scratch)

Oakland, California, Us

Helped a team of 30+ realtors sell 70+ properties per year by juggling the creation of effective marketing materials, property websites, email marketing, and social media. Select accomplishments: • Grew @abioproperties' Instagram handle by 300% by spearheading social media strategy and paid ads across Facebook, Instagram, and LinkedIn.• Completely expanded the brand's email marketing strategy to include robust weekly and monthly newsletters to 1,500+ readers per email • Contributed to the design and UX/UI of Abio's new webpages, and implemented the build out of each residential property’s website.

Hollywood, Ca, Us

I provided high level customer service at special events around the San Francisco Bay Area, which included industry events at Google and Charles Schwab.

Austin, Texas, Us

Working for a small and scrappy startup, I helped shape Underclub's brand and voice. I built our Influencer Brand and Partnership Program from the ground up, and crafted copy for press, our blog, and social media.Select accomplishments: • Onboarded and collaborated with 5+ influencers per month to target our key demographics on social media.• Produced our first #FemaleFounders series through email marketing and our blog, which featured weekly interviews from inspirational entrepreneurs. One of the campaign emails spurred our highest open rate at 70% (the industry average is 18%). The series produced increased conversions and forged two new partnerships when non-featured founders reached out to me after seeing the campaign.

Berkeley, Ca, Us

• Administered digital event management and registration of our events via Cvent (events include mass participation networking functions, Alumni Conference, Reunion Weekend, etc.) • Managed signage sourcing and development, weekly tracking reports/metrics, email marketing, pre-event and post-event survey execution, on-site registration, and coordinated a group of student workers to ensure the success of our events

• Managed numerous volunteers and the logistics of British Columbia's largest urban park's annual Stanley Park Ghost Train and Bright Nights at Stanley Park events • Supported the company's galas, fundraisers, and conferences, which included, but were not limited to corresponding with VIPs, registration/check-in, auction management, and managing logistics from start to finish

Vancouver, British Columbia, Ca

• Promoted the 25th Vancouver Queer Film Festival by corresponding with sponsors and vendors, tracking distribution materials, and coordinating a Street Team to deliver marketing initiatives at local events• Point of contact for the festival’s VIPs and attendees • Produced the festival’s social media campaigns and edited its website and monthly subscription emails to engage our followers/#festies

Vancouver, British Columbia, Ca

• Contributed to the development of the mass participation event, Bust a Move for Breast Health, which included securing talent, volunteer coordination, registration and re-registration, sponsorship correspondence, technical backend projects, and event setup and teardown • Brainstormed and implemented marketing initiatives, including social media proposals and advertising at trade shows and conventions to promote events and increase registration

Vancouver, British Columbia, Ca

• Organized activities and tended to 25 children (aged 2-4 years) and 80 children (aged 5-10 years) in order to achieve a fun and safe environment • Organized and cleaned the kitchen, arts area, sleeping room, and open play areas in the daycare

Vancouver, Bc, Ca

• Promoted and informed residents and tourists throughout downtown Vancouver about the Official 2010 Vancouver Olympics Merchandise Store • Distributed cards with information about the Olympic Store to generate website traffic and sales

Certificate, Meeting And Event Planning

Certificate (Awarded With Distinction), Marketing

Bachelor Of Arts (B.A.), Human Geography

Education record