Fixed Ops Digital is a automotive service solutions company, that specializes in service, parts, collision and tire marketing. Our goal is to help bring advanced digital marketing tactics to automotive service marketing. Dealer Wallet, which is specific only to Fixed Ops Digital, is a conversion tool specifically designed for an Automotive Dealer's Fixed Ops Department. It allows your service customer to easily convert the special, into a downloaded coupon that stores within their smartphones mobile wallet.

We help dealers grow sales and service through data-driven targeting and a full funnel strategy. We are Facebook and Instagram experts built by former Facebook employees, dealer directors and ad engineers. Our proprietary marketing platform (vinAMP) marries dealer inventory and DMS data to our market insights to make intelligent marketing decisions. Add in our Full Funnel strategy and we will connect customers with relative, timely messages relating to where they are in the buying cycle and their relationship to the store. From branding to engagement, purchase, and establishing recurring revenue through servicing and trading their vehicle.

I was hired as the on board digital strategist for lotlinx and promoted in less than one year to Midwest Performance Manager. I've been able to maintain consistent retention goals above 97% in part due to my ability to create relationships by earning the trust of the dealer. In the midst of massive layoff's, I was promoted as Senior Account Executive for the Midwest and have surpassed revenue and retention goals. Lotlinx provides a great product and being able to show the vitality of performance it produces for dealerships gives me and the dealers I serve great confidence.

As the Midwest Performance Manager, I own all facets of operational excellence and rely on my auto sales management experience and customer service skills to build and grow dealer relationships. Retention and growth using digital advertising experience is my motivation and tool I use to communicate our platform’s ROI and help customers grow their business.Key driving metrics:Drive superior client satisfaction, retention and growthMonthly in house visits with dealership staff and General Managers to develop strategies to move their cars off the lot fasterWork closely with sales and internal operations teams on dealer needs, as well as to help evolve our processes and systemsManage daily delivery of campaigns and maintain regular, consistent communication with my clients.Continually monitor dealer performance and inventory changes to develop more opportunities for my clients.Assess areas of opportunity for LotLinx to help dealers sell more cars by utilizing our vast toolset and dataContinuing education with dealerships on the value and benefits of our products

I was hired to help a team of inside sales people and BDC staff sell into dealerships. I successfully created team objectives and defined a sales process that helped reach measurable goals. I was promoted into the Agency side of the business and became Executive account manager and was the acting agency for many rooftops. As acting agency to many dealerships, I helped increase revenue for many car dealers by implementing the right ad strategies that included SEO, SEM, Direct, Digital and Social.

Maintain all related Internet request with a timely response and detailed e-quote. Develop a trustworthy process and maintain the cutting edge needed to go above and beyond every other dealer out there. Implement best practices to maintain a good client/dealer relationship.

I have 20 years experience in the automotive industry and I have experience at almost every level of dealer operations including work as a salesman, new and pre-owned manager, general manager, finance director, finance producer and assistant service manager/advisor. I bring the full package when it comes to customer satisfaction maintaining a current 100% customer satisfaction index.

During this time I earned salesman of the month 12 times. I averaged 18 delivered unit's a month. I was hired as assistant service manager/service advisor. During this period I handeled incoming service appointments as well as drive in. I maintained a good relationship with the mechanic team insuring quality work and complete customer satisfaction.

Managed sales force and dealer operations.

Received, over viewed, and implemented best practices to generate the highest revenue.Maintained a good client/dealer complete satisfaction index. Developed and continued good relationship’s with lenders insuring proper paperwork and look to book.Promoted to General Sales Manager 12/02 to 10/03

My role was to handle each deal as it came in and proceed to insure proper paperwork, present warranty and insurance upgrades as well as close the transaction.Maintained an average of $1000 a copy.

Managed the new car department by inventory control as well as manage the sales force. Duties included constructing each deal, insuring the close of the transaction, ordering vehicles, handle dealer trades.

My role was to cover the desk by working deals with the salesman. I met with each salesman one on one. Managed inventory control.

I earned Chevrolet Legion of Leaders.