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Computer Expert: I have worked with all aspects of computers for over 20 years. I have been creating websites for over 10 years. I have conducted computer training around the world.Customer Care Expert: I have been fortunate to have an accelerated career in Customer Care. I was galvanized through a very demanding environment. Career Track: In five quick years at a multimillion dollar international software company I moved from a front line technical support analyst to team lead, to manager technical support center and finally to Director of World Wide Customer and Product Support. I led the daily operations of the development, maintenance and world wide support of the company’s premier software product, AppBuilder.Specialties: Web Application Development, Search Engine Optimization, Search Engine Marketing, Search Engine Marketing Training, Customer Care, Service and Retention / Software Product Support / Software Development / Strategic Planning / Process Improvement / Training / Team Development
Supreme Court Of North Carolina
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Director Of Information TechnologySupreme Court Of North Carolina Oct 2009 - PresentRaleigh-Durham, North Carolina AreaI run the information technology department that supports both the Supreme Court of North Carolina and the North Carolina Court of Appeals. I designed and programmed the NC Appellate Courts Electronic Filing System. The system integrates with our case docketing system.
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President And Chief Technology OfficerUnlimited Web Solutions Dec 2006 - Dec 2013Raleigh-Durham, North Carolina AreaUnlimited Web Solutions provides full SEO/SEM services. We offer search engine page optimization, press releases, POD casts, articles and training. We deliver websites that are search engine friendly and easy to maintain.
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OwnerSpark The Imagination Jan 2005 - Dec 2006Providing computer services to small and medium sized companies. Services include website creation, web application development, disaster recovery plans and computer maintenance.
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Director World Wide Customer And Product SupportBluephoenix Solutions Feb 1996 - Jan 2005 Excelled at leading the daily operations of the development, maintenance and world wide support of the companys premier product, AppBuilder. Worked directly with customers to insure their success with product rollout. Developed a comprehensive support strategy to insure incidents were handled in a timely and efficient manner. Reduced companys yearly expenditure by over $500,000 through the management of 7 Development Partnership Programs. Increased customer satisfaction by utilizing feedback from customer survey to create improved processes. -
Support AnalystSeer Technologies 1996 - 1999I supported the flagship product of a multimillion dollar international software company. I worked with large banking and telecommunication companies with their use of our product.
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Quality Assurance Analyst, Test AutomatorIbm Nov 1992 - Feb 1996 Created GUI application that was used to capture repetitive commands and issue them automatically on the next test run, reducing test case setup by 70%. Decreased the time to create a test case by 90% by creating a tool to create test automation programs from captured consoles. -
CaptainUsmc Jun 1987 - Oct 1992 Responsible for the daily operations of a Marine Corps recruit training company. Managed a $2,000,000 budget, obtained Account of the Quarter on three occasions. Accountable for $35,000,000 worth of equipment.
Fred Wood Skills
Fred Wood Education Details
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Computer Science -
North Mecklenburg High School
Frequently Asked Questions about Fred Wood
What company does Fred Wood work for?
Fred Wood works for Supreme Court Of North Carolina
What is Fred Wood's role at the current company?
Fred Wood's current role is Director of Information Technology at Supreme Court of North Carolina.
What is Fred Wood's email address?
Fred Wood's email address is fr****@****ons.com
What is Fred Wood's direct phone number?
Fred Wood's direct phone number is +191938*****
What schools did Fred Wood attend?
Fred Wood attended North Carolina State University, North Mecklenburg High School.
What are some of Fred Wood's interests?
Fred Wood has interest in Leadership, Education, Photography, Hiking, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Fred Wood known for?
Fred Wood has skills like Software Development, Web Applications, Management, Integration, Seo, Project Management, Program Management, Software Project Management, Customer Service, Strategy, Web Development, Testing.
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Fred Wood
Partners Bank - Executive Vice President, Chief Legal Counsel & Strategic Initiatives OfficerLittle Rock, Ar4ddfconsulting.com, woodbusinessservices.com, yahoo.com, sbcglobal.net4 +150155XXXXX
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