- Lead Client Relationship Manager- Project Coordination: Oversee the planning and execution of digital projects (Marketing and Service E-mails; AdHoc, Trigger, and Journeys), ensuring they align with client goals and deadlines. Creation of timelines and tasks between client and CS Team. - Strategic Planning: Develop account strategies that promote client success and maximize the use of Oracle solutions. Includes coordination of monthly read-outs, weekly predictions, deliverability… Show more - Lead Client Relationship Manager- Project Coordination: Oversee the planning and execution of digital projects (Marketing and Service E-mails; AdHoc, Trigger, and Journeys), ensuring they align with client goals and deadlines. Creation of timelines and tasks between client and CS Team. - Strategic Planning: Develop account strategies that promote client success and maximize the use of Oracle solutions. Includes coordination of monthly read-outs, weekly predictions, deliverability monitoring, failed file reporting, Gmail clipping, competitor analysis, and A/B Testing results. - Performance Monitoring: Track and analyze email performance metrics, providing regular reports and insights to clients. - Cross-Functional Collaboration: Work closely with internal teams, including technical support, to deliver comprehensive solutions.- Issue Resolution: Address and resolve client concerns or issues promptly, ensuring high levels of satisfaction. Clients include financial institutions and retail - Budget Management: Manage account budgets, ensuring that projects are completed within financial constraints. Leading monthly forecasting budgets and LOEs on special projects. Weekly WIP and Burn Reports-Market Research: Stay updated on industry trends and Oracle product offerings to provide informed recommendations to clients. Show less

- Consumer research and market trends into actionable insights- Strong collaboration skills (management of projects, timelines, and promotions across departments)- Project manager for email marketing campaigns- Special promotions to current and prospective customers- Control social media pages (IG, Twitter, Facebook, TikTok, Pinterest, and YouTube)- Promote and maintain 100+ products available in the App Store and Google Play- Manage partnership and relationships with… Show more - Consumer research and market trends into actionable insights- Strong collaboration skills (management of projects, timelines, and promotions across departments)- Project manager for email marketing campaigns- Special promotions to current and prospective customers- Control social media pages (IG, Twitter, Facebook, TikTok, Pinterest, and YouTube)- Promote and maintain 100+ products available in the App Store and Google Play- Manage partnership and relationships with medical community leaders, decision-makers, and influencers- Website maintenance and producing the copy - Promoting new products and updates to existing products- Direct video production, including editing and publishing- Analyzing Google Analytics, taking inventory of click-throughs and success rates, and develop strategic plans based on consumer behavior insights- Organize and management of company CMS for individual and institutional sales- E-Commerce Tracking- Client training (working across multiple departments)- Creation of brand awareness and storytelling of Unbound's history, influence, and reach Show less

- Manage the sales and fulfillment of multimillion dollars in institutional sales- Organize trade show meetings (budgeting, traveling, materials, messaging, promotions, etc.)- Reports on effectiveness of marketing campaigns and material creation- Manages social media presence

- Managed resolution of technical issues for users of products based on the Unbound Platform- Evaluated and tested new or modified software programs- Sold over 500 upgrades and renewals to clients for expired or outdated content on their devices over two years (tracked by unique discount code)

- Created monthly special events to boost price per person, increasing awareness in the Melting Pot brand and growth of over all cover counts- Maintained and preserved positive partnerships with the Atlantic City Convention Center and Visitors Bureau, Mayors office, Concierges Association, local newspapers, etc.- Reduced company marketing budget by ten percent over eight months while broadening exposure of the brand through several carry out tactics

- Undergraduate and Graduate commencement preparation - Research, publication design, writing, editing and customer relations- Assisted with promotional videos and webinars for students, family, friends and alumni of Rowan graduates.- Supervised individual projects in preparation for Middle State (reaccreditation program).

- 2008 VP of award winning student run firm- Chairman of 17th annual Organ Donor Day (ODD)- Assistance in proposals, contracts, objectives, tactics, and strategies- Coordinator of Special events and weekly meetings- 2007 Manager of NJ Medical Society client

- 2008 Outstanding Chapter in the Nation - 2008 Plank Center Ethics Advocacy Award- Attended 2008 National Conference: Driven to Success in Detroit, MI- Seminars attended: crisis communication, event planning, student run firm workshop, international media, and chapter development- Regional Activity Volunteer, 2008- Crossfire Committee Member, 2008

- Public relations, special events, and marketing department- Publications: creating, editing, and distribution- Recorded and preserved of all records for the patient online database, Find a Physician. - Organization of local Mommy & Me special events.- Locked in several successful stories picked up by media contacts.- Worked closely with our Foundation Department to personally increase large donor giving.

- Internal and External Affairs- Splash internal newsletter writer, “News You Need to Know” intranet writer- Contributed to press releases, media kits, white papers, and bios- Worked well with media, filed media clips, and evaluated advertisement equivalency- Filed media clips and evaluated advertisements for monetary equivalency.- Organized Water for People Campaign, Winterfest 2007 (company formal), United Way 2008 Campaign, and Nov. 2007 Food Drive