Woody E. Email & Phone Number

Portland, OR, US

Portland, Oregon Metropolitan Area

• Develop and maintain SQL Server database objects including stored procedures, functions, tables, indexes, and queries using T-SQL.
• Develop data based reports for clients, internal operations and leadership teams using T-SQL and Crystal Reports.

Portland, Oregon Metropolitan Area

• Perform database (Microsoft SQL Server) based testing, and website and mobile application testing of company systems and software.

Portland, Oregon Area

• Performed business analysis tasks in support of bank regulatory projects including Home Mortgage Disclosure Act update and installation of the Bank's commercial loan risk rating platform for Current Expected Credit.
• Responsible for gathering and documenting business requirements, functional requirements, technical requirements, creating business process diagrams, performing and coordinating user acceptance testing, and documenting.

Portland, Oregon Metropolitan Area

• Primary liaison between Capital One operations teams and several retail card partners, working closely with senior leadership of Capital One and partner companies to manage and deliver projects related to partner.
• Successfully managed wide variety of projects including IT/software implementation and upgrades, website updates, marketing initiatives, and operational efficiency projects.
• Proven ability to manage multiple concurrent projects and projects of varying size and duration in a fast-paced, rapidly changing environment.
• Managed two major department store opening projects and the marketing and setup of credit card programs and systems for both stores in back to back months, meeting all budget requirements and time lines.
• Led bi-weekly change management forums and bi-weekly meetings with senior leadership teams to review projects impacting multiple partners.
• Reduced incident backlog and incident rates by over 50% for assigned partners in 2 years by identifying issues and then managing projects to remediate and implement solutions.

Portland, Oregon Metropolitan Area

• Refined initial project requests from project sponsors and intent owners, developed clear choice and project traceability documentation, performed cost benefit analysis and impact analysis, elicited, developed, and.
• Member of Business Systems Analyst Peer Review committee for two years, performing peer review of business analysis efforts on over 50 projects.
• Member of Policy and Procedures committee, successfully designing and documenting business analyst policies and procedures and implementing process improvements for the department.
• Member of Business Systems Analyst Knowledge committee. Designed and successfully implemented HSBC North American Change Delivery wiki intranet site.
• Fulfilled project manager role for numerous projects. Duties included facilitating and leading project meetings, creating and monitoring action item lists, driving project teams to meet project deliverables, and.

Portland, Oregon Area

• Created and implemented automated testing tools that reduced account originations test script run time by over 90%.
• UAT lead for major access and security remediation project.
• Led the creation of offshore testing team in Vizag, India, serving as project manager coordinating technical and operational setup, drafting and finalizing service level and performance level agreements, and.
• Served as primary liaison between offshore testing teams and onshore testing leads for 3 years, monitoring productivity, quality, and day-to-day activities of offshore testers, and providing weekly and monthly updates.
• Mock validation lead, responsible for team of 10 data migration validators during 3 international software conversions for the company.
• Developed test cases and assisted with UAT management functions for Canadian and Australian bank and multiple large U.S. software conversions.