Sam Woo Email and Phone Number
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I have been in the IT field for 15+ years. My background has allowed me to work for a number of different industries. Aerospace, Government, Cellular, Broadband/Cable, Financial Services, Retail (Grocery, Sporting Goods and Apparels).I have been on the operations side of IT providing Customer Service and Support from PC's to managing a world-wide network infrastructure. I've worked in companies as small as 20 users to an environment of over 10,000 users.I have also been involved in an infrastructure environment that dealt with a single O/S to an organization that supported 13 different types of O/S.Specialties: I have very good communications skills, technical skills, and people skills. Very good at managing vendor relationships as well as contract negotiations.https://samhoywoo.wixsite.com/woosh
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Manager Network EngineeringSpectrum Jan 2021 - PresentStamford , Ct, UsManager, Managed Voice Trunking Restoration. I oversee Tier 2 break/fix for Spectrum Enterprise managed services voice trunking customers. My objective is to ensure technical resources are properly armed with the right tools and processes needed to successfully bring new businesses online and expand existing customer solutions as well as resolving existing customer issues.
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Information Technology Infrastructure OperationsSuperior Grocers Feb 2018 - Dec 2020Santa Fe Springs, Ca, UsIT Infrastructure & Operations Director - Responsible for formulating a 3-5 year IT strategic plan and overseeing all functions of IT Operations including Infrastructure, Helpdesk, Desktop Support and POS systems.- PCI remediation and successful completion of audit and certification.- Managing 9 indirect/direct team members providing support for the corporate office, distribution center, and 47 store locations.- Managing a number of major projects to help improve the stability and efficiency of the 47 store locations:• POS Refresh which includes new POS terminals, POS servers, and scanner/scales (over 500 lanes)• Fiserv Bill Paying System for all 47 store locations• Installation of centralized UPS for all IT equipment at each store locations and implementation of a centralized monitoring server• Roll-out of 225 new handheld devices and new MDM solution for rapid deployment and security• Redesign and implementation of new ITSM system using BMC Footprint.• Consolidation of corporate printing reducing the footprint from 55 desktop printers to 12 MFP/Copiers, reducing the cost of B/W print to less than .007 cents per page and Color prints to .05 cents per page. Also reducing the over electrical cost too.• Roll-Out of new CCTV/NVR system with over 4000 cameras for all 476 store locations and corporate office• Implementation of VeloCloud SDWan solution for all 47 store location• Negotiated new WAN infrastructure contract with Spectrum providing FIA for all Superior locations resulting in an annual savings of $100K• Designed and implemented an employee kiosk for all 47 store locations to allow access for training videos and HR related task using Toshiba Tcx All-in-One and Kioware for the Kiosk menu interface.• Migrate Gift Cards, Debit, EBT, & CC from Vantiv payment processor to FirstData payment processor• PM for new store openings coordinating entire IT Infrastructure build-out. Opened new store in July 2019 and Aug 2020. -
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Sam Woo Skills
Sam Woo Education Details
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University Of RedlandsInformation Systems
Frequently Asked Questions about Sam Woo
What company does Sam Woo work for?
Sam Woo works for Spectrum
What is Sam Woo's role at the current company?
Sam Woo's current role is Manager, Network Engineering at Spectrum Business Technology Operations.
What is Sam Woo's email address?
Sam Woo's email address is wo****@****ter.net
What is Sam Woo's direct phone number?
Sam Woo's direct phone number is +190992*****
What schools did Sam Woo attend?
Sam Woo attended University Of Redlands.
What are some of Sam Woo's interests?
Sam Woo has interest in Science And Technology, Children, Education, Health.
What skills is Sam Woo known for?
Sam Woo has skills like It Management, Networking, Management, Leadership, Project Management, Disaster Recovery, Vendor Management, It Operations, Strategy, Cloud Computing, Security, Integration.
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