Worawee Buttramara Email & Phone Number

Phuket, Thailand

Bangkok Metropolitan Area

The title already tells you what I do, what it doesn't say is how GREAT it is to be working here. Nuff said.

We make videos about tech!Thailand-based YouTube channel with 130,000+ subscribersVisit the channel atyoutube.com/@SUPERTOMMO

Phuket, Thailand

I've had very few regrets in life.....

Promoted to Rooms Division Manager after 2 full years of service as Front Office Manager- In charge of Front Office/Housekeeping/Concierge operation with 90+ team members

Phuket, Thailand

- In charge of Front Office, Bell, Communication Centre and Concierge operations with 40+ team members- Successfully established the new service touch point, a designated concierge team under the name Senior Resort Host that is separated from Front Office Operation. Set up job description and SOP. The Senior Resort Host’s aim is to be the main point of contact for guest right after their reservations are confirmed.

Koh Samui, Thailand

- Managed Front Office and Reservations with 30+ headcount.- Revamped the standard operating procedure and set plans to retrain the team member and also participate in training.- Restructured the team member designation including revisiting the job description and allocating the team member to manage efficiency.- Assigned as HHONORS enrollment champion, enrollments have increased more than 100 percent in last 3 months of year 2014 compared to 6 months prior and met the year end… Show more - Managed Front Office and Reservations with 30+ headcount.- Revamped the standard operating procedure and set plans to retrain the team member and also participate in training.- Restructured the team member designation including revisiting the job description and allocating the team member to manage efficiency.- Assigned as HHONORS enrollment champion, enrollments have increased more than 100 percent in last 3 months of year 2014 compared to 6 months prior and met the year end budget. At the time of departure, enrollment is at 40+% VS target of 18% for non HHONORS FIT.- Led monthly meeting to improve guest satisfaction.- Champion Digital Check in roll out for the property. (Digital check in via website and mobile applications) Show less

Koh Samui, Suratthani, Thailand

W Insider is a key position and one of the three brand differentiators of the W brand. The easy explanation of the role is a combination of Guest Relations Manager and Chief Concierge, however keeping the brand in mind W Insider strives to provide the best on brand service for the guests.

- Pre-opening team - Responsible in research, preparation, training and implementation Standard Operation Procedures - Assisted in configuration of hotel operating software includes Amadeus PMS, Telephone Interface, Switchboard system (NEC) and Keycard system (Hafele) - Responsible for staff recruitment in Front Office Department - Assisted in preparing the budget for opening year - Opening hotel successfully and achieve top 5 on Tripadvisor for Hotels rating in Bangkok

Bangkok, Thailand

Hua Hin, Prachuabkhirikhan, Thailand

Bangkok, Thailand