Cassie Tillett Email & Phone Number

Organising & decluttering in the home and in the officeComputer training

Provide administrative services to membership and ensure smooth running of organisation on a freelance basis.

As apdo-uk evolves as a true voice and representation for the organising & decluttering industry in the UK, the role of President was defined to reflect that of leader and spokesperson.

I was part of a country-wide network of trainers who worked with a wide variety of clients, of different levels of expertise and ability, in groups and individually, all of whom were 50+ years old - helping to introduce them to the world of digital communication which they felt had passed them by.

Epsom, Surrey

supporting the IT department by training members of staff on many software packages, answering ad-hoc queriesreview and development of many procedures across the councilData Protection Officerinvolvement in preparation for the Freedom of Information Actdesign of logos and leafletssetting up a complete network of corporate templatescreation of guidelines and user manuals on all procedures and databases for which I had been responsibleuser testing of new software concept, design and implementation of procedures for publishing electronic versions of each set of minutes and agendas for all council committees and boards, making these documents instantly available (and cross referred) for all members of staffintroduced the initial concept of sharing key documents electronically (initially on a shared drive, later on the Intranet), developed and implemented the system

Sole responsibility for the administrative construction of the business from day one. I saw the company grow from one administrator (myself) and one consultant, operating out of a second bedroom, to a flourishing personal development, business and training consultancy with a team of two dozen associates, growing to a turnover of around £1M per annum. I remain proud of my contributions to its ongoing success, which included:full administrative support of the Managing Director and her growing team, including all creation of proposals, presentations and training materialsproviding the main office contact focus for clients, associates and suppliersproviding consultancy to administrators in some of our client organisations, working 1:1 to help them improve their efficiency in time and paper management

Supervisor of a team of around 18 staff providing services to local businesses (secretarial, database, mailing etc.). Almost all staff had disabilities, ranging from MS to deafness to blindness; the ethos of the business was to emphasise their abilities, and to encourage their appropriate contributions to the commercial community.

One of six original staff members who created the London offices of this Florida-based travel company. At a very young age I was responsible for all membership communication and response to queries; by the end of my work there I was responsible for supervising another member of staff.