About Erikshjälpen:• Founded 1946 by Erik Nilsson, a 17 year old boy from Småland• Erikshjälpen takes a holistic approach to strengthen children’s rights and meet their needs.• Erikshjälpen works closely with all initiatives, both locally in Sweden and on the ground in international projects.• We believe in children’s participation and their ability to change their own situation. We are a strong voice for children in vulnerable situations and give them the opportunity to be heard.• We run Sweden’s leading non-profit second-hand operation, Erikshjälpen Second Hand, where the proceeds from the stores go towards supporting children’s rights.• We have regional offices in four regions: Asia, East Africa, Eastern Europe, and West Africa, through which we carry out social and humanitarian efforts in 16 countries, across around 100 projects. We do this to promote children’s right to education, leisure, health, as well as safety and protection. • The headquarter is located in Huskvarna, but Erikshjälpen has employees spread across the world.

Kickstarted clean up-phase whereafter new strategy to transform the bank with new and current colleagues was launched. Together addressing four areas to manage the extent of change needed in a highly regulated company: People/Culture, Commercial, Technology and Governance/Regulatory. Focus on strengthening two mains perspectives 1) relevance in offering and 2) efficiency in costs and processes. Targeting once again becoming the entrepreneurial driven bank Ingvar Kamprad once started, combined with updated and future proof digital capabilities, new offerings, successfully merging 8 local organizations with approx. 1000 coworkers into one bank-wide functionally steered organisation managing multiple markets and creating a strong people movement and future. Moving from low to high engagement (5.4 to 8.6), from 29% people turnover per year to 8%, strengthening eNPS from low scores to higher, now ranging between 30-38 during 2024 and much more. Even though most things remain to be done (as Ingvar said) the most intensive transformation is done and transformation / constant change has become a natural part of the bank’s everyday business. Overall targets were to deliver a transformed bank and deepen the partnership with and come closer to Ingka. Together with the amazing Ingka (IKEA) the bank has endless opportunities to support the many people and businesses. Our new partnership led to Ingka acquiring 49% of the bank in 2021 and Oct 17th Ingka became the sole owner of the bank. Targets accomplished:✅ Delivering a digital transformation and setting the foundation for the future while bringing 8 local organisations into one functionally steered company ✅ Deepening the partnership with the world’s largest furniture retailer. Ingka acquiring the bank in a two-step process. 49% in 2021 and the remaining 51% on Oct 17th 2024.

Ikano Bank offers simple and smart banking and financial solutions. We offer products which include private label cards, credit cards, loans and savings accounts. We deliver sales finance and customer insight services to retail partners and provide companies with leasing and factoring solutions. We market products and services under our own Ikano brands, such as Ikano Bank, and through those of our retail partners. Our presence in a number of countries in Northern Europe enables us to offer both local and cross-border solutions. Ikano Bank is a part of Ikano Group. Ikano Group is an international group, which develops, owns and manages companies in the areas of finance, real estate, insurance and retail. Together we create solutions, based on fair terms and simplicity that bring value to our customers. In Ikano we strongly believe that our spirit does make a difference and we are convinced that our core values combined with our belief in the individual's ability will result in dynamic workplaces where people and profit develops. We are driven by a shared vision and our values. Our vision: to create possibilities for better living and three basic values: common sense and simplicity, working together and daring to be different, guide us. Our vision and values support our promise: on fair terms. Ikano was established in 1988 and is owned by the Kamprad family. More information: www.ikanogroup.com

Resurs HoldingA leading retail finance partner in the Nordic region with +700 FTEs and several million customers in database. Established in Sweden in 1977 based on the ambition from two retailers to create loyalty from and purchasing power to their customers. Integrated business model and product offering that includes payment solutions (over 1,200 retail partners, on- and offline, with more than 34,000 stores working with both Retail Finance and Credit Cards), Consumer Loans and Insurance (approx. 3,600 retail stores).Subsidaries: Resurs Bank: licensed and supervised by the SFSA with access to costefficient deposit funding base in Sweden (full bank license since 2001). Solid Försäkringar: founded in 1993, is a Swedish non-life insurance company providing niche insurance policies. Focus on key niche segments: Product / Travel / PPI / Roadside Assistance and on the Nordic region with Sweden as the core market and working with partners outside Sweden.

Resurs Holding consists of Resurs Bank (incl latest acquisitions of Redcats Finance ("Ellos Finance"), Danaktiv and Finaref) and Solid Försäkringar. Resurs Bank (www.resurs.se) is one of Sweden's fastest growing banks and the market leader when it comes to retail financing. Resurs Bank also offers savings accounts, loans, Supreme Card (credit card) and different business services. Solid Försäkringar (www.solidab.se) has more than 3 million registered insurances and a close collaboration with approx 5 000 agents in the retail sector. Both companies operate primarily in the Nordic countries.The task of Resurs Holding IT is to support the companies’ continuous development of all services and financial growth. The infrastructure and numerous IT-systems, several proprietary, are the basis for all business why the IT-operation and software development is an important part of our success. Resurs Holding IT consists of approx 80-85 dedicated colleagues (both employees and longterm consultants) and with planned recruitments and on-going acquisitions we expect to be close to 100 in the end of 2015. Or more ;), we do not know everything about the future. One goal is to establish Resurs Holding IT as one of the most attractive places to work at in southern part of Sweden when it comes to IT. A challenging goal but we have every chance: high focus on Nordic growth, continuous acquisitions, talented colleagues, several planned recruitments but also the fact that we in 2014 move into new offices and much more.We see many exciting challenges ahead and there are great opportunities for personal development in existing or new roles. So if you are really good in your field and believe that your skills and drive can make not only our IT-department better but also our company, please do not hesitate to contact me. Maybe we can create a position for you ;). We are never satisfied, everything can be improved. Help us get even better!

A turnaround-caseContact Center with offices in Helsingborg, Copenhagen and Västerås and about 150 employees. Teleresurs handles a couple of million calls and emails each year and is active in the Nordic countries. We are focused on continually strengthening and further developing all internal processes. We have succeeded in improving the daily business radically during 2011/2012 with the use of a specialized and proprietary software. Using our software, we can provide our agents and team managers with real-time feedback on performance, quality, etc.. Most importantly, however, we can help our clients with smart system support when their own ERP systems does not allow it. We are flexible since our system is made up of a variety of widgets that can be easily adjusted when needed.We are driven to increase our clients' sales and customer satisfaction, which has its origin in our continuous focus on business development, to never be satisfied and to always be able to make the necessary investments. In 2012 Teleresurs, as a business, was moved into Resurs Bank AB when the group was consolidated. Teleresurs was and Resurs Bank is a part of Resurs Holding, an entrepreneurial and financially strong group of companies.

A turnaround-caseBilling and collection agency with a focus on using new technologies to help customers with efficient administration, billing and collection. By using our internally developed software we have been able to improve our results significantly in recent years. We are a personal debt collection company with creative solutions to optimize processes and minimize credit losses. We solve the entire invoice process for you: Invoice, reminders, debt collection and all the administration. You save time, money and issues do not disappear on the road. We buy current bad debt and can offer you either ongoing purchase or a unique credit insurance that handles everything.A smart system solution saves you the manual labor for sending invoices, reminders and debt collection. In addition to these cost and time savings, you will also get a better control on the invoice, alarm when reminders should be sent, a better cash flow and a number of additional services that create added value in everyday life.Why do something boring when it only takes one click?

Employed by and working with Thomas Paulson (founder and CEO/President of the Resurs Group). The group consists of Resurs Bank, Solid Försäkringar, Order Nordic, Teleresurs, Reda Inkasso and Megaphone with more than 500 employees. An exciting and challenging period when I switched e-commerce to the financial industry. A unique chance to learn lots of new things and grow as a person in a fantastic and entrepreneurial group with constantly high work rate and focus on growth.

An extremely exciting and instructive period that has given me many great experiences. I was in charge of sales, IT, the continuous and rapid development of CDON.COM website and web concepts, establish new digital media (music downloads to PC / mobile) and on complementing our product portfolio. CDON rose from an income of 97 million to more than 600 million SEK during this period and from 16 to about 80 employees.CDON Group is the leading e-commerce provider in the Nordic region and aims to become a leading European e-commerce that provides a portfolio of leading brands.

When I entered the headquarters of Modern Times Group at Skeppsbron in Stockholm the Deputy CEO said: "Henrik, you are going to work in Oslo, perhaps I forgot to tell you ...". I left my apartment and moved a short time later. Had a fantastic time and learned lots of things at MTG in Norway with businesses such as Viasat, TV3 and MTG New Media.My very first day of business has simply characterized me as a person.