Responsible for driving client-facing device-as-a-service procurement activities for 4 large customers, across 60 countries, 350K devices and more than 100 sites globally.- Designing and implementing the digital transformation for specific end-user-device projects (New Hire, Break/Fix, Refresh, Project), resulting in increased automation and hardware refresh counts- Leading the hardware refresh process by working with Client IT managers, Field Services and the Buyer team in charge of sourcing, quoting and procurement- Transitioning a 60K devices manufacturing client into steady-state, as tower lead- +178% more hardware refreshes, -14% age of devices in production improvement, -30% on-hand inventory reduction (2024 vs 2023)

epitōme tech lab is a workforce advisory start-up, which offers recruitment and temporary work solutions, digital workplace and shared service center optimization support.- Six-figure temporary labor contract with a leading European player in the microscopy field (2023-2025)- Business development (advisory for two implemented client projects: digital workplace and IT shared service center hub - 2021, totaling €20K)- Legal entity setup and supplier relationship

Enhancing NN's value proposition by partnering with startups to attract and delight customers.- Customer loyalty: Partner relationship owner for multiple retention initiatives aimed at Life and Health customers (€60K in savings in 2021)- Sales support: Coordinating regional customer acquisition pilots with startup benefits (a 4 percentage point improvement over the baseline)- Lead generation: Supporting digital lead campaigns for SMEs, newsletters and other marketing initiatives- Startup scouting: New partnerships from accelerators and other sources - 33 potential partners reviewed in 2021

Maximizing the financial and operational value of EMEA Real Estate, Contract Labor, Fleet, Travel & Benefits spend categories.- Managing an annual spend ranging between $12M and $24M (total savings, including avoidance: $350K in 2017, $836K in 2018, $314K in 2019, $353K in 2020 (Q1-Q3))- Supplier sourcing, contracts and cost optimization- Working with internal customers to support their projects, with alignment to the company's goals and objectives

Leading the EMEA Purchasing operations across 26 different locations in Europe, Middle East, Africa, Russia and India.- Transitioned and managed a mixed team (local and external) ensuring Purchasing process compliance and supplier payment performance (increased PO creation team SLA from 75% to 90% in the first year and consistently >90% after)- Optimizing the timeliness of ~4000 monthly supplier payments in SAP (kept >97% of all invoices at all times across 26 Carestream entities free from any payment block)- Supported operationally a yearly cost saving of $4M for SG&A (internal spend) and $5M for COGS (manufacturing)- Six Sigma Green Belt payment performance project: 11 percentage points improvement

Reporting and recommendations for Microsoft's Exchange and SharePoint technical support, outsourced through Wipro. - Delivering regular insights on client cases (tickets): volumes, agent productivity, trends and predictions- KPI monitoring and reporting (two Lean projects for the Exchange team: Days to Close Reduction and Non-German Productivity Increase)- Recommendations for agent performance improvement and incentive modeling

Optimizing the indirect spend for The Phone House (BestBuy Europe) stores in France.- Supply sourcing through RFI, RFP and RFQ processes, including e-bids in iASTA (€50K savings)- Market research and spend analysis (Pareto)- Responsible for the Purchase-to-Pay process in ORACLE ERP

Owning of the B2B product offering process for 3 of HP's largest corporate clients: General Electric, 3M and Anglo-American.- Keeping the HP catalogue and configurations up-to-date from a product lifecycle, pricing and portal functionality perspective (default inclusion of essential accessories, leading to improved sales (12% versus single product months))- Indirectly managing (matrix) two back-office teams in charge of technical product configuration and portal structure - Supporting clients and account managers with configurations, quotes and portal questions (initiated and delivered a project which lead to obtaining the best availability KPIs for the UK team)

Ensuring adequate levels of inventory for mobile phones and accessories from assigned suppliers, following the purchasing plan.- Primary point of contact for supplier communication: orders, invoicing, deliveries, claims- Creating, communicating and following-up on purchase orders based on the purchasing plan and sales performance (improved the sales channels availability of all accessories from 91% to 94% year-on-year 2009-2010))- Coordinating with our 3PL supplier (CEVA Logistics) on warehouse inbound operations (Supply Chain's highest shipment volumes per week and highest accuracy/shipment (97.2%))

Verifying that all products ready to be sold by Vodafone (mobile phones, SIM cards, data modems and accessories) are compatible with the Romanian market, including network specific, legal and commercial requirements.- Centralizing and submitting test results from teams in charge of different telecommunication standards (network engineers, voice, data, text messages) to the Vodafone Group (played a major part to the selection of Vodafone Romania as lead testing operator for European Vodafone customized terminals)- Various specific mobile phone numbering operations (maintenance, migrations, golden numbers assignment to different sales channels)- Tracking test inventory movements (receiving supplier samples, warranty replacement stocks, check-in/check-out to testing engineers)- Ensuring all warranty, user guides and other required documents are in line with the legal and commercial norms- Internal communication of the commercial package summary for each new product sold by Vodafone Romania (created a legal documents database for internal clients’ use (package contents, user guides, warranty and conformity certificates))

Supplying and maintaining the test inventory (mobile phones and accessories) for the software production environment.- Solving all on-site hardware and test software download issues encountered by developers and testers, including custom support for a team of 3, in charge of content management for 7 carrier portals- Inventory management: labeling, tracking and maintaining mobile phones, SIM cards and accessories- Capability benchmarks: running performance and compatibility tests on new devices