As the co-founder of SupportDesk and co-owner of H1 Webdevelopment, I deliver professional support for Magento and Shopware solutions, working with a team of 40 developers and serving clients across various industries. With over 20 years of experience in the IT field, I have a strong technical background and a solid understanding of business intelligence, process management, and ITIL frameworks.My mission is to create effective and transparent business relationships, based on facts, quality, and pragmatism. I also strive to foster a fun and open work culture, where both customers and employees are happy and satisfied.As a founder of Shopware United, I'm always engaged with developing community. Shopware United was formed to help Shopware move from being a leading German platform to being a leading global platform, one that flies the flag for “Open Source” ecommerce and the benefits of flexible and adaptable ecommerce software. To do that we need to bring all the different stakeholders in Shopware together, for the benefit of all. That means developers, agencies, technology providers, merchant and a whole wealth of other people and businesses. We want to help all these diverse communities, from countries all around the world, live and thrive in the Shopware ecosystem.