Wouter Spit
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Wouter Spit Email & Phone Number

Customer Journey Expert @ Tribe Assisted Channels at ING Nederland
Location: Amsterdam, North Holland, Netherlands 6 work roles 1 school
1 work email found @ing.nl LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email w****@ing.nl
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Current company
ING Nederland
Role
Customer Journey Expert @ Tribe Assisted Channels
Location
Amsterdam, North Holland, Netherlands
Company size
10700 employees

Who is Wouter Spit? Overview

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Quick answer

Wouter Spit is listed as Customer Journey Expert @ Tribe Assisted Channels at ING Nederland, a with 10700 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at ing.nl and a matched LinkedIn profile for Wouter Spit.

Wouter Spit previously worked as Customer Journey Expert / Product Owner @ Tribe KIM KYC at Ing Nederland and Adviseur Operational Performance Improvement (OPI) @ CMO MKB at Ing Nederland. Wouter Spit holds Commerciele Economie from Hes Amsterdam.

Company email context

Email format at ING Nederland

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{first}.{last}@ing.nl
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Profile bio

About Wouter Spit

Ervaren Customer Journey Expert / Product Owner. Gedreven, Resultaatgericht, Excellent Stakeholder Manegement, Denkt in mogelijkheden, Zelfstandig maar wel Teamplayer (motto: Succes kent vele vaders)Floreert op het snijvlak tussen business wensen en IT mogelijkheden.

Listed skills include Change Management, Dutch, Banking, Process Management, and 7 others.

Current workplace

Wouter Spit's current company

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ING Nederland
Ing Nederland
Customer Journey Expert @ Tribe Assisted Channels
netherlands
Website
ing.nl
Employees
10700
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6 roles

Wouter Spit work experience

A career timeline built from the work history available for this profile.

Customer Journey Expert @ Tribe Assisted Channels

Current
Ing Nederland

Amsterdam En Omgeving, Nederland

- Als CJE/PO verantwoordelijk geweest voor het uniformeren van het bronsysteem Kantoor & ISP gegevens voor NL en Belgie alsmede ontsluiting naar alle afnemers (Geld Bestellingen, Kantorenzoeker, Afspraak Maken op Kantoor, etc)-Als PO verantwoordelijk voor het aansturen DEV team tbv bouw JAVA framework van het commissie systeem voor ISP’s. - Als CJE/Roll-Out manager uitrol gedaan van de Assisted Toolkit bij o.a. gehele client service organisatie in Nederland. De toolkit bestaat uit 3 componenten: 1: CRM/Proces ondersteuning2: Telefonie/Chat/Video/Messaging services en 3: Sales(Force) Tooling- Als CJE verantwoordelijk voor business analyse, configuratie en implementatie van Telefonie en Video (Beeldgesprek) binnen ING Nederland.- Als Squad Master voor delivery, stakeholder management en alignment van Twilio oplossingen (Call, Chat, Messaging & Video) voor alle Business klanten

Jun 2018 - Present

Customer Journey Expert / Product Owner @ Tribe Kim Kyc

Ing Nederland

Amsterdam En Omgeving, Nederland

Tribe KIM afdeling Know Your Customer (KYC) Customer Journey Expert / Product Owner. Verantwoordelijk voor Client Activity Monitoring (CAM) processen binnen ING Bank Nederland waaronder: -Post Transaction Monitoring- Uitleveringsbevelen- Melding Ongebruikelijke Transacties- EVA/IVA- Naam ScreeningTbv afhandeling interne alerts geheel nieuwe workflow ingericht in PEGA incl. aansluiting en stakeholder management op het bestaande (Periodieke) KYC Review proces en externe partijen zoals Financiele Intelligance Unit (onderdeel van de Politie), BKR t.b.v. EVA/IVA hitafhandeling.

Aug 2016 - Jun 2018

Adviseur Operational Performance Improvement (Opi) @ Cmo Mkb

Ing Nederland

Amsterdam / Bunnik

Als Lean Six Sigma Black Belt diverse Operational Performance Improvement projecten opgezet en succesvol afgerond om daarmee de operatie van de Commerciele MidOffice MKB te verbeteren.

Apr 2015 - Aug 2016

Formulemanager @ Call (Zakelijk)

Ing Nederland

Amsterdam En Omgeving, Nederland

FormuleManager = verandermanager van het Zakelijke Callcenter van ING Nederland. Belangrijkste verantwoordelijkheden: Dagelijks beheer en change van diverse aandachtsgebieden zoals: Dagelijkse Bankzaken (Betalen/Sparen), Klantprocessen en Zakelijke Krediet verlening.Als Product Owner de Callcenter Applicatie Ringo (Zakelijk) ontworpen, gebouwd en uitgerold.Meegewerkt in verschillende rollen aan de Migratie van Postbank en ING.

Feb 2007 - Apr 2015

Call Center Coordinator

Tele2 Nederland

Amsterdam En Omgeving, Nederland

Feb 2006 - Feb 2007

Acount Manager

Versatel
Sep 2001 - Feb 2006
Team & coworkers

Colleagues at ING Nederland

Other employees you can reach at ing.nl. View company contacts for 10700 employees →

JS J. Streich J. Streich Colleague at Ing NederlandMinot, North Dakota, United States View → ML Monique Luhulima Monique Luhulima Colleague at Ing NederlandAmsterdam Area, Netherlands View → RW Rinus Walstra Rinus Walstra Colleague at Ing NederlandAmsterdam, North Holland, Netherlands View → AV Albert Van Biezen Albert Van Biezen Colleague at Ing NederlandThe Hague, South Holland, Netherlands View → สพ สุริศักดิ์ พ้นภัยพาล สุริศักดิ์ พ้นภัยพาล Colleague at Ing NederlandThailand View → JS Jasper Schouten Jasper Schouten Colleague at Ing NederlandNetherlands View → PB Patrick Bartel Patrick Bartel Colleague at Ing NederlandMaastricht, Limburg, Netherlands View → WI Wannarat Intarasuwan Wannarat Intarasuwan Colleague at Ing NederlandThailand View → DV Darshan Vira Darshan Vira Colleague at Ing NederlandMumbai, Maharashtra, India View → AV Alicia Veld Alicia Veld Colleague at Ing NederlandDrachten, Friesland, Netherlands View →
1 education record

Wouter Spit education

  • Hes Amsterdam
    Hes Amsterdam
    Commerciele Economie
FAQ

Frequently asked questions about Wouter Spit

Quick answers generated from the profile data available on this page.

What company does Wouter Spit work for?

Wouter Spit works for ING Nederland.

What is Wouter Spit's role at ING Nederland?

Wouter Spit is listed as Customer Journey Expert @ Tribe Assisted Channels at ING Nederland.

What is Wouter Spit's email address?

AeroLeads has found 1 work email signal at @ing.nl for Wouter Spit at ING Nederland.

Where is Wouter Spit based?

Wouter Spit is based in Amsterdam, North Holland, Netherlands while working with ING Nederland.

What companies has Wouter Spit worked for?

Wouter Spit has worked for Ing Nederland, Tele2 Nederland, and Versatel.

Who are Wouter Spit's colleagues at ING Nederland?

Wouter Spit's colleagues at ING Nederland include J. Streich, Monique Luhulima, Rinus Walstra, Albert Van Biezen, and สุริศักดิ์ พ้นภัยพาล.

How can I contact Wouter Spit?

You can use AeroLeads to view verified contact signals for Wouter Spit at ING Nederland, including work email, phone, and LinkedIn data when available.

What schools did Wouter Spit attend?

Wouter Spit holds Commerciele Economie from Hes Amsterdam.

What skills is Wouter Spit known for?

Wouter Spit is listed with skills including Change Management, Dutch, Banking, Process Management, Business Analysis, Ict, Retail Banking, and Process Improvement.

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