1. Having been with Nashua for over 24 years has ensured that I am able to develop the most successful solution for our clients2. My experience and analytical ability has allowed me to support our team in exceeding customer expectations when implementing business solutions.3. The technical experience and problem solving ability, has helped my team to not only look at the practical implementation of solutions but also efficiency and effectiveness of the solution4. Service delivery has grown into a culture for our team. This has in long term relationships and growing with our clients.5. Our well established relationships have meant that we understand the business and are in a position to adapt solutions as they grow6. As the strategic driver of the team, we have not only met but always exceed our clients’ needs, when it comes to implementation.7. Having a solutions based philosophy, has been critical in achieving our teams goal of growing our clients in a fluid environment8. As a business manager, I am fully aware of the objectives and challenges our customers experience. We always focus on the business enhancing solutions to make business easier.9. Having worked with both large and small companies, across industries, during my 24 years with Nashua, I have grown in my understanding of our products and services. The benefit of this experience has been to implement flexible solutions within our customers.10. Have demonstrate a drive for achieving a Return on Investment for our clients11. Have led our clients and exceeded delivery of solutions in a changing technological environment12. Being the leader of the team in Springbok doesn’t mean being internally focused but rather ensure that customer needs are met with practical business experience13. As a strategist and leader we have steered the organisation to support, Nashua’s vision and value, which looks at creating technical solutions in changing market14. Being locally focused, I understand the competitive forces of the market and am therefore able to enhance our customer’s competitive edge.15. Through our own internal planning we have the systems and processes to have smooth implementations of solutions for our customers.16. Our communication channels and the development of our team, has resulted in a team of experts that are both knowledgeable and experienced. Adding value to our customer’s business.17. Guiding our team in results driven performance means that results are translated into our delivery.