Relationship Executive
Current• Own the primary relationship with the client by being the main contact point for all business banking requirements.• Secure new business by head hunting new business from current and prospective clients.• Review and negotiate new pricing structures with clients, in line with the Absa pricing policy.• Maintain overall ownership for servicing the client on operational matters by driving relevant internal support networks.• Sell solutions using a diagnostic approach and by using an in-depth understanding of client needs and/or industry to form a holistic view of the clients business.• Create a pipeline of new business by research & or referrals.• Maintain client visitation plan to steer healthy and sustainable service.• Use client feedback to enhance product/service offering.• Create and maintain an annual Client Management Plan.• Develop, manage and retain a portfolio of Business Banking clients by building strong and sustainable relationships.• Liaise with Product & Sector Specialists regarding appropriate client solution to ensure that the clients needs are met by most suited and appropriate stakeholders.• Manage portfolio of clients from a business and risk perspective to ensure risk is minimised.• Ensure transparency and open dialogue between credit and the client by communicating the clients requirements and giving feedback on the banks position regarding these requirements.• Assist with the development of high quality credit client solutions which are both practical and appropriate for clients by influencing credit with knowledge on the clients requirements as well as business and industry related knowledge.• Submit applications to credit by completing comprehensive, high quality call reports.• Coordinate the outstanding reviews, securities and FICA on all clients. • Develop and maintain contacts with Specialists in other areas of ABB and the Group, including Risk Control Unit.
