Mar 2014 - Mar 2021
AeroLeads people directory · profile
Wouter Postma Email & Phone Number
Data Analyst at DELTA Fiber
1 work email found
@caiway.nl
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Role
Data Analyst at DELTA Fiber
Location
Amsterdam, North Holland, Netherlands
Who is Wouter Postma? Overview
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Quick answer
Wouter Postma is listed as Data Analyst at DELTA Fiber based in Amsterdam, North Holland, Netherlands. AeroLeads shows a work email signal at caiway.nl and a matched LinkedIn profile for Wouter Postma.
Wouter Postma previously worked as Data Analyst at Delta Fiber and Business Analyst a.i. at Anwb. Wouter Postma holds Bachelor’S Degree, International Business And Management Studies, Graduated from Hogeschool Van Amsterdam.
Company email context
Email format at caiway.nl
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{last}@caiway.nl
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AeroLeads found 1 current-domain work email signal for Wouter Postma. Compare company email patterns before reaching out.
Profile bio
About Wouter Postma
Desired roles:-Business Analyst-Process Manager-Project Manager-Customer Experience Manager-Quality Analyst-ForecasterSpecialties:-Data analysis, Customer Satisfaction, Customer Experience, Cost Savings, Quality,Sales Effectivenesss, Sales Efficiency, Sales Operations, Process Improvement, Project Management, Reduction of operating expenses, Lean, Green Belt Certified, Prince 2 Certified• Broad experience in project/program management with quantifiable results in improvement of contactcenter, sales effectiveness and operating expenses KPI's• Thorough knowledge of international operational processes and metrics relating to order processing, sales operations and contact center operations• Experienced in managing national and international projects to improve quality and implement new tools or processes. Also in implementing back-office processes from European headquarters to low cost locations (off-shoring).• Capable as an interface between different departments, e.g. sales, marketing, customer care, finance.• Very comfortable with companies in a fast moving environment.• Drive for results, solving capabilities, creative, high ethical standards, nice co-worker, good communicator and social skills.Six Sigma Green Belt and Prince 2 certified. Multilingual:•Dutch-Native •English-Fluent •German-Fluent •French-Intermediate •Spanish-Intermediate
Listed skills include Business Process Improvement, Project Management, Customer Satisfaction, Leadership, and 19 others.
9 roles
Wouter Postma work experience
A career timeline built from the work history available for this profile.
Business Analyst A.I.
- Process Improvement
- Data analysis
- Improvement of call center KPI's
- Improvement of Workforce Management KPI's
Nov 2013 - Feb 2014
Ibms
Finalized my study International Business and Management studies within a fast track program.Diploma achieved in January 2013
Sep 2011 - Jan 2013
Process Manager
- Implementation of new processes in order to improve customer satisfaction. (I.e. online planning tool for technical disruptions, new customer portfolio, customer profiling in the IVR, self service menu’s)
- Full service offering and creation of upsell opportunities to specific customer segments with low NPS scores
- Realization of quality and efficiency improvements in order to enhance Csat and NPS and to reduce churn
- Cross-departmental projects with Marketing, Billing, Sales, Customer Service, Networking Services and Procurement
Feb 2010 - Aug 2011
Project Manager
- Project Manager, Dell Inc. EMEA (till august 2009)
- Managing an EMEA team to offshore order processing activity to a low cost location (Casablanca, Morocco) in order to reduce the cost per order
- 15% Opex reduction on order processing activity in Casablanca, primarily focusing on customer satisfaction, productivity and order velocity.
- Making forecasts and capacity plannings for order processing teams
- Fraud prevention from a customer and employee perspective (i.e. credit card fraud, revenue recognition fraud)Dell Inc., EMEA Northern region (till Dec 2007)
- Project leader of an EMEA project focusing on sales effectiveness and customer experience for the EMEA Northern region (Scandinavia and Benelux)
Nov 2005 - Aug 2009
Quality Analist
- Data gathering/ analysis and program implementation to reduce the costs of the Missing, Wrong, Damaged and Returns (MWDR metric). For the Benelux region-Worked with sales, finance, logistics and order processing teams.
Oct 2004 - Oct 2005
Sales Representative
- Selling computers to customers on a target basis (2.5 million$ within a year)
Aug 2003 - Sep 2004
Pre Sales Consultant
- Selling CRM software to medium business customers
- Organizing seminars
- Performing sales outbound calls
- Qualifying leads
- Monitoring complex sales tracks
May 2002 - Feb 2003
Assistant Manager Account Support
- Documented, formalized and standardized working procedures based on qualitative and quantitative analysis
- Improvement of car distribution processes
Aug 2000 - Apr 2002
2 education records
Wouter Postma education
Bachelor’S Degree, International Business And Management Studies, Graduated
International Relations/International Organisations
FAQ
Frequently asked questions about Wouter Postma
Quick answers generated from the profile data available on this page.
What is Wouter Postma's role at their current company?
Wouter Postma is listed as Data Analyst at DELTA Fiber.
What is Wouter Postma's email address?
AeroLeads has found 1 work email signal at @caiway.nl for Wouter Postma.
Where is Wouter Postma based?
Wouter Postma is based in Amsterdam, North Holland, Netherlands.
What companies has Wouter Postma worked for?
Wouter Postma has worked for Delta Fiber, Anwb, Hogeschool Van Amsterdam, Upc Netherlands, and Dell.
How can I contact Wouter Postma?
You can use AeroLeads to view verified contact signals for Wouter Postma, including work email, phone, and LinkedIn data when available.
What schools did Wouter Postma attend?
Wouter Postma holds Bachelor’S Degree, International Business And Management Studies, Graduated from Hogeschool Van Amsterdam.
What skills is Wouter Postma known for?
Wouter Postma is listed with skills including Business Process Improvement, Project Management, Customer Satisfaction, Leadership, Call Centers, English, Process Improvement, and Quality Management.
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